I purchased PrestonPlayz Craftable Houses. It functioned on my son's Fire HD 8 (7th gen) initially for about a month. Now, it shows up in my inventory as "incompatible". If I click on it in my son's inventory, I get a screen that states "We're unable to connect to the Marketplace..." All other marketplace online functions work fine.
My other child's Fire HD 8 (10th gen) tablet running Fire OS 7.3.1.9 runs the craftable houses world fine. Both Fire tables are running Minecraft 1.16.221
BTW, I had to select "Affects Version/s" = 1.16.221 Hotfix to submit this bug. However, our Minecraft versions shows no indication of a"Hotfix".
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Is this still an issue in the latest version (1.17.10)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.