My son keeps getting this message as you see in the enclosed photo. It's in Dutch but I will translate it :
There is a problem with your account. You can only use the Marketplace till we have solved the problem, if this problem keeps coming for several daysyou can contact the support department.
The support department can't help with this.
Can you please help ???
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Does it persist if you are logged in with Microsoft Account?
This ticket will automatically reopen when you reply.
Does it persist if you are logged in with Microsoft Account?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki