I can see my friend who plays minecraft p.e. on an iPhone but every time I try to join it says "unable to connect" I've troubleshooted everything. This is a bug.
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[Mod] OcelotOnesie
Thank you for your report!
We're tracking this issue in MCPE-36190, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Could it be that are more than 4 players?