mojira.dev
MCPE-36190

Multiplayer Connection Issues and Workarounds

Note

If you get stuck on "locating server" when trying to join one particular world, but you have been able to join that world in the past or you can still join other worlds, please see MCPE-90372.

Potential Workaround

Minecraft (Bedrock) uses the Xbox Live service to connect to friends in online worlds if you are signed in with your Microsoft Account.

You and/or your friend may need to open network ports (port forward) in your router’s settings so your device can communicate with other devices using Xbox Live.
1. Make sure you are connected to the internet.

2. Perform an internet connection test on your device to find out your NAT type.
(Cellular): Cannot be checked.
(Wi-Fi): Check your router’s settings.
For windows > https://beta.support.xbox.com/help/friends-social-activity/parties-chat/troubleshoot-multiplayer-game
For XBOX > https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error
For Switch >https://en-americas-support.nintendo.com/app/answers/detail/a_id/22462/~/how-to-use-the-internet-connection-test
For PS4 > https://manuals.playstation.net/document/en/ps4/settings/nw_test.html

3. If you have a moderate, closed, or restricted NAT type, open ports (port forward) for Xbox Live in your router's settings. :gear: https://beta.support.xbox.com/help/Hardware-Network/connect-network/network-ports-used-xbox-live

4. Make sure you are not using any multiplayer-restricted skins or other resources both when hosting and joining.

If you have tried the suggestions listed and still are unable to resolve the issue you might want to visit Community Support.

Please do not add comments asking for help, or that just say you have the same issue. This bug tracker is not intended for technical assistance.

I have been trying to connect different ways between iOS, Win10 and Switch. I believe it is the iOS version that is faulty. Here's what I found out:

First of all, the Windows log-in is smooth in Win10 and Switch but on my iOS devices it has issues. On iOS, when trying to access the marketplace, it displays "We're unable to connect to the store. Maybe check your internet connection?" most of the time. If it loads then it took a long time to to do it, even their icons take a long time. When playing in a world made on the iOS device, it displays " Oops! You were disconnected from Xbox Live To invite more players, reopen your world" and am not able to invite or get invites.

Here is how the cross-platform connections are working for me:

World on Win10:

iOS without Xbox Login can join easily. Win10 user can send invites to iOS user but iOS does not get the notifications. However a iOS user with Xbox Login can join with some effort and a workaround:

  1. Open world in Win10

  2. Connect with iOS and will display a connecting window that gets stuck for a long time

  3. Close world in Win10 and reopen

  4. iOS message will say "looking for server" then it will magically load!!

I have not tried connecting the Switch to the Win10 world.

World on Switch:

iOS cannot join, invites don't notify iOS user. Friend list in Switch displays multiple instances of the same friends, I had 3 two days ago and now there are 5. I have not tried to join with Win10.

World on iOS: Win10 can join easily but Switch cannot, the iOS world is not displayed in the switch on the friends tab. In order to join it has to be with a workaround. To connect a Switch console to the iOS world one needs to be logged in Win10 and the Switch:

  1. Join the iOS world with the Win10 first, and leave the game

  2. On the iOS, as soon as the Win10 person leaves the Invite Friend button may suddenly appear (may take more than one try).

  3. iOS person then needs to invite the Win10/Switch person

  4. Win10/Switch should get the invite notification and may join with the Switch!!! 

I wish I had Minecraft for Android and Xbox to try to connect to Win10, Switch and iOS but this is as much I can provide. I understand Cross-Platform is a hard thing to do and I appreciate the work the Devs are doing to bring Cross-Platform Minecraft to every device imaginable. Please fix this issue, I believe it to be a problem with the server code running in the iOS platform.

Linked issues

BDS-1135 Enter the world of a friend in xbox live appears the following "could not connect to the world" Resolved BDS-2101 Cant join my friends world and he cant join mine! Resolved BDS-2189 I can't join My Friends world Resolved BDS-2190 I can't join My Friends world Resolved BDS-2245 IT don't let me join to my friends and I am the only 1 out of 5 of us Resolved

Attachments

Comments 252

[Mojang] Mega_Spud (Jay)

Is this still an issue in the latest version?

I have not found a workaround to this version. iOS to iOS can send invite but when accepting the invite it never goes anywhere. Loging out of both iOS devices and trying LAN connections works at connecting but the game stays in the loading screen where the notification like block that shows the loading progress stays gray. Switch to iOS is the same. I cannot get notifications for invites on switch from iOS. Once again. Win 10 stayed just like the original post

ThePajamaSlime

I think my issue is similar, though i just can't join anyone at all and no one can join me. Servers don't load, realms and friend worlds don't show on friends tab, store and achievements also just sit and load infinitely. Recent update has allowed me to send and receive invites again, though ever since v1.5.2, nothing that requires internet will ever load. **Before this everything was fine and dandy so idk what happened. Cellular data use to work, but now not even that will help anything to load.

 

Edit: I forgot to add that after a couple failed attempts to join a server, after turning off my phone and coming back a couple mins later, even though I'm not on the server loading screen, I would then get a message on screen saying I need to authenticate xbox live. My account settings have never changed, and I even went to check to settings yet again and everything that should allow me to play is allowed.

[Mojang] Mega_Spud (Jay)

I think I know the answer, but just to rule one scenario out, do the issues with joining other worlds occur after leaving the device on standby for a long time, and then resuming the app? If so, does restarting the device allow you to connect to multiplayer games again?

[Mojang] Mega_Spud (Jay)

Is anyone still having these issues in the latest version (1.8.1)? If so, could you please add anymore information that might help us reproduce the problem.

242 more comments

same Problem whey i try to join from switch to Switch, over switch online and microsoft 😞 solution didnt help.

Jason A. Porter, Jr.

In the bug I reported, MCPE-185336, an issue I occasionally had on Switch and iOS, friends wouldn't show up as online despite the fact that they were and in a world. 😞 I have also been able to join world from servers in the past, which apparently you're not supposed to do...? I don't really know but I both have and have not. ¯_(ツ)_/¯

new update and i hope so   lot but nothing comes 😞

 

I'm only able to join realms if I disable my wifi. I don't know why it doesn’t let me join realms using wifi if my wifi is performing fine. This issue has been happening to me for months, and there doesn’t seem to be a solution that would make my issue go away.

Been having the same issue with nintendo to nintendo switch joining multiplayer worlds for over 2 weeks with my gf, we played this world before.

its not a internet issue because we can play minecraft servers just fine, its not. A network issue because we troubleshooted it multiple times, we have nintendo online till next year, we logged out, unistalled, restarted tried playing different worlds. 

im kinda giving up hope because everywhere i go i see people on switch having the same issue and it never being resolved and or fixed. May just give up ngl

Jesus Rivera

(Unassigned)

149580, 169459

Community Consensus

Multiple

iOS 11

1.19.80.24 Preview, 1.19.60.27 Preview, 1.19.60.26 Preview, 1.19.40.23 Preview, 1.19.10.24 Preview, ..., 1.21.23 Hotfix, 1.21.50.28 Preview, 1.21.44 Hotfix, 1.21.50, 1.21.51 Hotfix

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