So, this has been happening since the PS4 Bedrock update. Everytime I try to join a friend's world online (not server/realm), a message saying "Unable to connect to world" pops up. It happens on PS4, Windows 10 and Pocket Edition. I've tried everything; reinstalling the game on all devices, trying a different PSN and Microsoft account, checking my NAT, etc.
My friends cannot join any world of mine either.
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[Mod] OcelotOnesie
Thank you for your report!
We're actually already tracking this issue at MCPE-36190, so I resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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This game is a joke just from this problem.”Crossplay” when you can’t join because of some bug.