Can’t see or join my friend who is on switch

I’ve troubleshooted this and nothing it’s not on my side or there’s this isn’t a previous issue it’s only happened since 1.21 on the 13th of June 

I’ve troubleshooted this and nothing it’s not on my side or there’s this isn’t a previous issue it’s only happened since 1.21 on the 13th of June 

Have both of you updated to 1.21?

Have both of you updated to 1.21?

Yes we both have but still nothing 

Yes we both have but still nothing 

Are you both on Nintendo Switches? If not, what specific platforms are affected by this issue?

_{This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.}

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Are you both on Nintendo Switches? If not, what specific platforms are affected by this issue?

_{This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.}

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Xbox series X and she’s on Nintendo switch

Xbox series X and she’s on Nintendo switch