mojira.dev
MCPE-159239

I have a the requisite Nintentdo Switch Online account, but each time I try to join it fails

I get this error:

on the top it says "Nintendo online switch required", then it says: “To play in split screen multiplayer without a Nintendo switch online subscription, toggle the multi-player box to the off position in game settings. To play split screen multiplayer online, you will need a subscription to the Nintendo switch online service which can be purchased from the Nintendo eshop" 

 

After reaching out to Nintendo, they said I needed to talk to Mojang, which naturally gave me immense anger. Will someone please tell me why I am not getting what I am paying for?

Additionally when it actually did work, it would frequently take several minutes to actually connect, sometimes as many as 4 minutes.  No that isn't an exaggeration.

 

Ironically it is MY account (the one paying for the service), my son's account (in my family plan) seems fine.

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Hello? 

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I'm sorry you have anger at Nintendo for them telling you to talk to Mojang, the maker of the game, that they can't help you with something they didn't even make and don't have any access to the games code and files, and also, since they didn't make the game, they know nothing about what is happening. Also, this is a bug tracker, not tech support.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCPE-36190, so this ticket is being resolved and linked as a duplicate.

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(Unassigned)

Unconfirmed

Nintendo Switch

1.19.10

Retrieved