Ever since the new update, I have been trying to play with cross-platform friends and they aren't visible to me. I have tried to restart my device, reconnect to internet, log off and on... but still they don't appear. I had no issue until the new update releases. I play with my boyfriend weekly, and its frustrating that it all of a sudden stopped working. Please look into this!
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Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-36190.
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I am having the exact same issue with version 1.19.73. I also had the same issue about a month or two ago with one of the updates. My wife can play on the Xbox One with the kids on tablets, but after the update I can't see them playing the game that we're all usually playing together which was started on the Xbox One. After it wasn't working the last time, somehow it got resolved and I was able to play with them, but now after the update we can't play together. Please help! Thanks!