This is no longer just a problem of mine, because I have contacted several friends of mine who also made realm to corroborate the information.
This bug is completely random when buying:
I was going to organize an event in the realm that I and several friends had, so I tried to turn off the realm so that no one would enter, it took me approximately 15 MINUTES to turn off the realm after many errors, I finally managed to turn it off.
At the time of the event the realm simply did not turn on, the same error as before, but this time it did not take 15 minutes, neither 20 nor 30, it took 2 hours until it finally wanted to open again.
This bug is truly random because sometimes it happens and sometimes it does not and it seems that it comes with the purchase of the realm so it is not easy to replicate in a realm that is not precisely where that bug is happening
I can't take photos of these bugs because since I update to 1.17 the game just refuses to open, if this changes, I will edit this to add images.
Tested versions:
1.16 onwards
I haven't tested this with 1.17 for the reason above but I can't select any version other than 1.17 for some reason
This post was marked as invalid for having several bugs in one, so I am going to divide them into separate posts and this is one of them, sorry if part of the text is copy paste *
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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Is this still an issue in the latest version (1.17.11)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.