[MCPE-137526] Can not Download RTX Pack (ASUS TUF FX505DV Laptop)

Hi,

I bought Minecraft Starter Edition today just to try RTX, and to found that unable to download RTX content/pack. My system is as described, I also tried to make sure that Minecraft is running with RTX 2060 (not integrated GPU). But on Minecraft Marketplace's RTX Pack page it said that my system not meet the requirement and so can not download, please find attached screenshot.

Looking forward for a solution for this issue.

Thanks,

Willy

Linked issues

duplicates

MCPE-140674 Game runs on D3D12 instead of D3D12+, preventing RTX from being enabled

Attachments

2021-08-05 11_28_03-GeForce Experience.png

Comments

migrated 2021-08-04T10:04:41Z

Have you tried updating graphics card drivers?

This ticket will automatically reopen when you reply.

migrated 2021-08-05T04:37:44Z

Hi,

Yes, I tried, and to make sure I reinstalled. My GeForce Game Ready Driver version is 471.41. I launched the game from GeForce Experience app (see added screenshot).

migrated 2021-08-12T00:51:48Z

FYI, yesterday I did update driver (10/8/2021) and still can not download RTX content.

Arisa Bot 2021-10-15T01:23:00Z

Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCPE-140674, as that ticket contains more detailed information and/or has already been triaged by Mojang.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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