I purchased two skins this morning and they won't load for my son to use them. I searched the issue and tried the fixes (exit & restart, select another skin, load it, then return to the new one) and they do not work. Previously purchased skins load fine.
We purchased "Meme Me! Doge!" and "Prestonplayz Neon Merch"
Thank you.
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Thank you for your report!
We're tracking this issue in MCPE-135132, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in MCPE-135132, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki