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MCPE-139459

Purchased Minecraft skins won't load so I can't equip

I recently purchased a skin pack and when I select any of the characters it didn't load but you have to press equip to be able to use a skin. I have already tried to reset/restart my Switch but it doesn't help I've also kept it on that screen for a while to see if it would load but it never did

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Thank you for your report!
We're tracking this issue in MCPE-135132, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Thank you for your report!
We're tracking this issue in MCPE-135132, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Thank you for your report!
We're tracking this issue in MCPE-135132, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Puzzled

(Unassigned)

Unconfirmed

Nintendo Switch

1.17.11 Hotfix

Retrieved