[MCPE-13976] MCPE 0.14.0 Crashes upon joining server

(Note: I have verified this with two of my friends, and my iPad.)
Upon joining a server (my server included but not specifically), players will almost immediately crash to their home screen, following a black screen. It will download the world, and will be able to locate the server. However, it only crashes when the loading process is complete. The server appears online, with the green marker indicating it is on.
(I cannot attach a screenshot, as it immediately crashes to the home screen when I load the servers.) The devices that I have tested this on are as follows:
iPhone 5s
iPhone 4
iPad Mini 2
iPad Air 2
iPod Touch 4

The iPhone 5s and iPad Air 2 were the only ones able to successfully connect before crashing.

I am able to reproduce this bug by joining most MCPE servers on most devices (the ones listed above).
These servers are not just limited to my servers, but others too.
You can use one of my professionally hosted MCPE servers as an example. It's IP with the subdomain is wpf.mcpro.co:30907

I stumbled upon this bug after attempting to join a friends server.
A few days later, I purchased a server through a reputable minecraft server hosting company.
Following me submitting a support ticket to them on the matter, they said that "Unfortunately we've had this type of issue reported before on some devices. Sometimes reinstalling the app works, however once someone begins experiencing the problem we do not know of a definitive fix for it. This is an issue with the PocketEdition app itself, and would need to be reported to the developers."

Comments 48

kaleb418 2016-03-25T17:25:13Z

Please update the description with the steps to reproduce this bug, or how you come across it.

migrated 2016-03-25T17:25:13Z

Please update the description with the steps to reproduce this bug, or how you come across it.

Alex Cimitile 2016-03-25T18:53:44Z

Okay. Will do, one moment.

migrated 2016-03-25T18:53:44Z

Okay. Will do, one moment.

Alex Cimitile 2016-03-25T18:56:40Z

I have updated the description with the steps to reproduce the bug.

38 more comments

migrated 2016-03-25T18:56:40Z

I have updated the description with the steps to reproduce the bug.

moataz gamer 2016-03-25T20:22:55Z

On my tablet jelly bean 4.2.2 when i play online was problem all world blue
When i join local player all world blue please fixxxxx 🙂 T_T

migrated 2016-03-25T20:22:55Z

On my tablet jelly bean 4.2.2 when i play online was problem all world blue
When i join local player all world blue please fixxxxx 🙂 T_T

kaleb418 2016-03-25T21:16:14Z

@moataz gamer Please create a different ticket to report a bug not related to this page. Thank you.

migrated 2016-03-25T21:16:14Z

@moataz gamer Please create a different ticket to report a bug not related to this page. Thank you.

kaleb418 2016-03-25T21:21:00Z

@Alex Cimitile Did you use any external app or software that manipulates the game prior to first seeing this bug?

migrated 2016-03-25T21:21:00Z

@Alex Cimitile Did you use any external app or software that manipulates the game prior to first seeing this bug?

Alex Cimitile 2016-03-25T23:32:22Z

@Kaleb Wasmuth I did not.

migrated 2016-03-25T23:32:22Z

@Kaleb Wasmuth I did not.

Alex Cimitile 2016-03-26T20:59:06Z

@Kaleb Wasmuth What is the next course of action?

migrated 2016-03-26T20:59:06Z

@Kaleb Wasmuth What is the next course of action?

kaleb418 2016-03-26T21:06:33Z

@Alex Cimitile The developers can't do anything with this bug unless there is a way to reproduce it.

Judging by the fact that this bug has not been mass-reported, it hasn't been affecting very many people. It must then be caused by either an external software or an actual bug. In order to verify that it is an actual bug, we need a way to replicate it.

migrated 2016-03-26T21:06:33Z

@Alex Cimitile The developers can't do anything with this bug unless there is a way to reproduce it.

Alex Cimitile 2016-03-26T21:17:20Z

@Kaleb Wasmuth
I am not the only person reporting this issue.
If necessary I get get testimonies from my friends who are also experiencing this issue
In my opinion, the majority of people playing mcpe are not mature enough to know how to upload a bug report (no offense)
Please look into this matter further.

migrated 2016-03-26T21:17:20Z

[Mojang] Mega_Spud (Jay) 2016-03-26T21:44:26Z

I've had no similar trouble connecting to servers on android or with Windows 10. Perhaps it's peculiar to iOS.

I would leave this to the developers to look into on here, and I suggest you also try making a post on the MCPE subreddit to see if you get any further help there.

Regards,
Mega

[Mojang] Mega_Spud (Jay) 2016-03-26T21:44:26Z

I've had no similar trouble connecting to servers on android or with Windows 10. Perhaps it's peculiar to iOS.

I would leave this to the developers to look into on here, and I suggest you also try making a post on the MCPE subreddit to see if you get any further help there.

Regards,
Mega

Alex Cimitile 2016-03-27T17:33:27Z

@Mega_Spud
Is there an IOS specific branch of this bug reporting forums?

migrated 2016-03-27T17:33:27Z

@Mega_Spud
Is there an IOS specific branch of this bug reporting forums?

[Mojang] Mega_Spud (Jay) 2016-03-27T18:33:02Z

@unknown No, the developers look into bugs for all supported platforms here though . You've added the details in the description, just have to wait and see if there's any feedback from the moderators or developers now. ☺

[Mojang] Mega_Spud (Jay) 2016-03-27T18:33:02Z

kaleb418 2016-03-27T18:33:25Z

@Mega_Spud @Alex Cimitile I have tested this on three iOS devices and cannot reproduce it on any of them. Alex, there isn't a specific area for iOS, but you can select the device and operating system version when creating/editing tickets.

migrated 2016-03-27T18:33:25Z

Alex Cimitile 2016-03-27T21:39:53Z

@Kaleb Wasmuth
Hm. I have a feeling that it has to do with the memory of the devices.
Okay. I'm going to look into this further.

migrated 2016-03-27T21:39:53Z

@Kaleb Wasmuth
Hm. I have a feeling that it has to do with the memory of the devices.
Okay. I'm going to look into this further.

Kyle Bartush 2016-03-28T17:19:22Z

Alex Cimitile yes this happens to me on my I pod touch 5g and my Samsung and both of them have low memory. Deleting unnecessary apps and getting more memory for the device fixes the issue for me.

migrated 2016-03-28T17:19:22Z

Alex Cimitile yes this happens to me on my I pod touch 5g and my Samsung and both of them have low memory. Deleting unnecessary apps and getting more memory for the device fixes the issue for me.

kaleb418 2016-03-28T17:41:41Z

~~If the above is true, then this bug is resolved as~~ ~~Invalid~~.

migrated 2016-03-28T17:41:41Z

~~If the above is true, then this bug is resolved as~~ ~~Invalid~~.

Alex Cimitile 2016-03-31T18:45:17Z

@Kaleb Wasmuth
@Kyle Bartush
This bug still persists on newer devices, with clear memory caches.

migrated 2016-03-31T18:45:17Z

@Kaleb Wasmuth
@Kyle Bartush
This bug still persists on newer devices, with clear memory caches.

kaleb418 2016-03-31T18:58:42Z

@Alex Cimtile Ok, just let the developers test for it, then.

migrated 2016-03-31T18:58:42Z

@Alex Cimtile Ok, just let the developers test for it, then.

Alex Cimitile 2016-04-04T18:31:13Z

@Kaleb Wasmuth
How would I bring this issue to the attention of the developers?

migrated 2016-04-04T18:31:13Z

@Kaleb Wasmuth
How would I bring this issue to the attention of the developers?

kaleb418 2016-04-04T22:37:52Z

@Alex Cimitile The developers can see it here on the bug tracker, but if you want, you can contact them on Twitter.

migrated 2016-04-04T22:37:52Z

@Alex Cimitile The developers can see it here on the bug tracker, but if you want, you can contact them on Twitter.

Kyle Bartush 2016-04-04T23:02:10Z

Verify what your network's NAT type is. I have had issues with minecraft servers but it happend due to my network settings. If your NAT type is strict or moderate, check your network settings when it comes to interrupt moderation and flow control and describe what you have it on.

migrated 2016-04-04T23:02:10Z

kaleb418 2016-05-24T20:54:24Z

Does this issue still affect 0.14.3?

migrated 2016-05-24T20:54:24Z

Does this issue still affect 0.14.3?

[Mojang] Mega_Spud (Jay) 2017-08-21T11:08:20Z

This ticket has been resolved as 'Cannot Reproduce' as it has not been updated recently (1 year+)

[Mojang] Mega_Spud (Jay) 2017-08-21T11:08:20Z

This ticket has been resolved as 'Cannot Reproduce' as it has not been updated recently (1 year+)