mojira.dev
MCPE-140546

Can't turn on Ray Tracing or Upscaling

I am unable to turn on Ray Tracing or Upscaling in Minecraft Windows 10 edition. It gives me the error 'you need a specific device to use this feature'. I also tried the beta version and had the same error. My system is:

AMD Ryzen 5600X

RTX 3070

32GB RAM

Related issues

Attachments

Comments

migrated
[media][media]
migrated

Nvidia driver version is 471.96

migrated

Is there a way to find out what part of the hardware/driver combo Minecraft is not happy with for RTX?

migrated

Have you tried to see if you're able to update Windows? If yes, make sure you have also installed the optional/additional ones. 

migrated

I've installed all the available windows updates, same problem

 

migrated

I've reinstalled windows and all its updates and still have the same problem. If it is checking for a combination of OS/GPU/CPU/RAM, is there a debug somewhere that would tell me which specific component is not passing the check?

Arisa Bot

Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCPE-140674, as that ticket contains more detailed information and/or has already been triaged by Mojang.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

migrated

(Unassigned)

Unconfirmed

Windows

Windows 10 1809

1.17.11 Hotfix

Retrieved