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MCPE-140866

minecraft freezes after watching a trailer on the marketplace

Minecraft Windows 10 Edition is 1.17.11 on fullscreen.  I go to the marketplace and click on any trailer. The trailer open up in windows edge browser on my second monitor.  I watch the video and close the browser.  Minecraft is minimised on my taskbar.  I click on minecraft on my taskbar and it goes back to full screen and freezes.  Does not respond to mouse clicks or keyboard strokes.  I talked to minecraft support and did everything they suggested and was told to report this as a bug as my problem was not able to be fixed.

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Comments 2

Thank you for your report!
We're tracking this issue in MCPE-135350, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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I spent quite a while using the search feature and could not find anything.  I have voted and added extra info.  Thanks for the update.

Lassie Tartan

(Unassigned)

Unconfirmed

Windows

Windows 10 Pro

1.17.11 Hotfix

Retrieved