Even with maximum internet using WiFi and Data when opening the minecraft marketplace most pictures displaying purchases struggle to load and many cannot load at all. And upon choosing a world or etc. to purchase it will open a loading screen but never make progress. I have left this loading for over an hour and came back to the loading screen. Internet cannot be the problem because I have never had loading issues before as we have pretty good internet.
Comments 4
Same problem here for the past week on iOS Bedrock edition. Tried uninstalling and re-installing, restoring system backup, restarting router, etc. Happening on multiple ipads and user accounts (me, my kids).
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Could you please provide more details or/and media files. As such we have no repro of this issue.
Is this still an issue in the latest version (1.17.40)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Please clarify using this format:
Steps to Reproduce:
1.
2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I have the same issue. On IOS the marketplace items cannot be loaded. Not sure what I can do. Tried so many steps, I uninstalled the game, I tried without log in to my Microsoft Account. No success at all. I am still not able to load the Marketplace