Hello everyone,
Yesterday i bought minecraft for windows 10 on the microsoft store to test the RTX. After installing it, I tried to download the RTX maps but it says that I do not have the required hardware for it, it does not allow me to enable ray tracing in the settings either. I don't know why this happens, since these are my system specs:
RTX 3060
Ryzen 5 2600
16 GB of RAM
Running windows 10 version 1909
I already updated my GPU drivers, reinstalled minecraft and also tried using DDU and reinstalling the latest drivers, what else can I try?
Linked issues
Comments
[Mod] OcelotOnesie
migrated
Thank you for your report!
We're tracking this issue in MCPE-140674, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki