I keep having Marketplace loading issues and my Minecraft game saying it's out of date when it's not. It also resets my skin and doesn't load it sometimes.
How to Reproduce:
1. Open Minecraft
2. Click Marketplace or edit your skin
3. Can't Access Marketplace error shows up
You can watch the videos below that proves it's still an issue happening to people.
21:15:10[UI][error]-UI Control: update_version_screen | UI Control: variables_button_mappings_and_controls | UI Control: safezone_screen_matrix | UI Control: inner_matrix | UI Control: safezone_screen_panel | ----------------------------------------------------
Unknown properties found in def[root_screen_panel] from namespace[update_version]
Unknown property [button_mappings]
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Related issues
is duplicated by
MCPE-145521
Minecraft Marketplace
MCPE-145920
Minecraft Marketplace Issue
MCPE-146046
Can't access marketplace after changing skin on character creater in offline in latest version 1.17.40.02
MCPE-146271
Selecting a custom skin while offline brings up an error message.
MCPE-147532
Tells me i dont have enough space to download or Update Marketplace content when i have 72 GB on my Nintendo switch. Also my Nintendo switch tells me i need to Update to the latest version when i am on the latest version.
MCPE-148436
Skins not loading when I'm logged into my account, it also keeps saying I'm not on the right version of the game (I have checked multiple times when it has said this) this has been happening for a week or so.
MCPE-148898
Bug it tells you to update your market place
MCPE-148939
When attempting to apply a skin, popup will state that the current version of minecraft cannot access marketplace and that I need to update it. There will not be an update available on google play.
MCPE-149061
Marketplace wants an update on the xbox one, but there are no Updates availabe
MCPE-150718
Game crashes clicking the Marketplace button
Attachments
Comments
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It still happens even on the new version.
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even without internet
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Not having internet can make marketplace issues happen.
Please edit your comment instead of making 2.
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How do you fix the problem?
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I don't know.
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It made me really hard to change skins in my phone
Jonathan5733
I am seeing this happen on one of my Windows 10 computers, however this doesn't occur on all devices.
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This issue seems to be finally fixed for me.
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did you do anything to fix it or did it just fix automatically because its kind of fixed for me but not all the way I still have some problems.
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Is it really resolved for you? If not, what remains of the issue?
[Mojang] Mega_Spud (Jay)
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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