Since yesterday, my game which is connected to my Microsoft account,, has been having major issues connecting to the Microsoft store.
because of this, the character creation has not been working. I checked to see if I could find similar issues on here but didn't. Or they were counted as resolved.
So my character was turned into Steve. When I go to fix it, or create a new character, none of the options load other than like the first two. The rest look like empty squares.
My internet connection is just fine, I have tried using both wired and wireless. My roommate has no issues with his using the same internet.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I'm having the same problem on Bedrock (Ps4). Store wont load and character items wont load. 😞. It's not my internet because everything else works fine lol