mojira.dev
MCPE-152537

Im having a problem with the switch store

I'm having trouble with the marketplace as I cannot get in I was able to get in the other day after the update to the switch and everything was fine and I even bought some coins to buy other stuff with well the next day there's another update 1.18.11 and now I am unable to get back into the marketplace I have reset my switch I have deleted the game I made sure there wasn't no corrupted data made sure my Wi-Fi was fine I turn my Wi-Fi box off and back on I made sure I had the latest update nothing I have done has fixed it. It will not let me connect to the internet and I have internet but it tells me there is an error with your account you will be unable to use the marketplace until we have resolved the issue if this issue persists for several days please contact support it's been almost a week and I've been turning my system on back off resetting my system everything at least 20 times a day and it will not let me do anything I can't get to my worlds my skins anything I bought I can't get to and I was told to come here to see if there's a problem like this but I didn't see one specifically for this and my husband is having the same problem.

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Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?

This ticket will automatically reopen when you reply.

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Kimberly M Yates

Has not been resolved I'm still having this problem I would like it to be fixed. I have tryed to talk to different people and none of them have helped.

[MCQA] Justyna OleΕ›

Thank you for your report!
We're tracking this issue in MCPE-88185, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Kimberly M Yates

(Unassigned)

Unconfirmed

Nintendo Switch

1.18.11 Hotfix

Retrieved