When I installed the new update it said to move the location so i did and then it just said that moving failed and my worlds folder was empty i spent 2 years long some of my worlds and i even got a different skin which I couldn't change please kindly fix this issue
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Hi!
You may want to look at this link:
https://help.minecraft.net/hc/en-us/articles/4411299967629-Minecraft-Worlds-Lost-When-Using-External-Storage-on-Android-Devices
Let me know, if this helped you.
This ticket will automatically reopen when you reply.
Quick Links:
π Bug Tracker Guidelines π§ Mojang Support
π Project Summary β βοΈ Feedback and Suggestions β π Game Wiki