I have an active realms plus subscription but I’m not able to equip the skins anymore. It just gives me the option to purchase them instead.
Comments 8
I can’t sorry I’m using my phone and i can’t take a picture. I can still equip some of the skins that I have already downloaded from the marketplace but the other realms plus skins give me the option to purchase them and when I click “in realms plus” it redirects me to menu that allows you to start a subscription even though I already have one. I have restarted my game multiple times and my console but the issue still remains, I have checked my subscription on the game and it appears in settings under “My Subscriptions” and I have checked it on my PlayStation and it appears in my services. Edit: just to confirm I was able to use these skins earlier today and now they are locked
I can’t sorry I’m using my phone and i can’t take a picture. I can still equip some of the skins that I have already downloaded from the marketplace but the other realms plus skins give me the option to purchase them and when I click “in realms plus” it redirects me to menu that allows you to start a subscription even though I already have one. I have restarted my game multiple times and my console but the issue still remains, I have checked my subscription on the game and it appears in settings under “My Subscriptions” and I have checked it on my PlayStation and it appears in my services. Edit: just to confirm I was able to use these skins earlier today and now they are locked
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Could please you provide a screenshot showing the issue?