mojira.dev
MCPE-159540

Marketplace not loading avatar skins.

I go onto the MarketPlace to buy a skin for my avatar. I’ll click on a pack I like, but then it won’t load the preview of said skins, popping up the message “We’re having trouble connecting to the Minecraft Store at the moment. Please try again later.” The message won’t disappear. We don’t have poor connection in the house, I’ve checked it multiple times, so it’s clearly a bug. All I have to do is go onto the store, select a skin pack, scroll down and wait, the message will always pop up. This bug has been constant since the Wild Update.

Linked issues

Attachments

Comments 2

Can confirm, my classic skins haven't functioned correctly since some time early to mid-1.18. Previews fail to load in the store, and regardless of which skin I equip, the center default slot is always reset to Steve or Alex when I reload the game. That's definitely a seperate bug but it seems related enough to mention. 

Thank you for your report!
We're tracking this issue in MCPE-120972, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

DerpyAxolotl

(Unassigned)

Unconfirmed

PlayStation

PlayStation 4

1.19.10

Retrieved