PlayStation: Unable to access Marketplace (check your internet connection)

This ticket is for PlayStation only. For the issue on iOS, please see MCPE-102994.

This ticket is for PlayStation only. For the issue on iOS, please see MCPE-102994.

So is there a solution to this problem? It seems to be recurring amount the community, are the Minecraft developers getting a fix for it? 

So is there a solution to this problem? It seems to be recurring amount the community, are the Minecraft developers getting a fix for it? 

Im also having this issue on my pc

Im also having this issue on my pc

I am having this issue on my Playstation 4 also. 

I am having this issue on my Playstation 4 also. 

Same problem here (ps4). 😔

Same problem here (ps4). 😔

Same with me on ps4, but with me I don't get Wi-Fi issues, it just tells me it failed to connect, then spits a blank error code, along with shutting me out of most other customization options. I can't even see my own packs I downloaded beforehand, or use any customizations for my characters.

Same with me on ps4, but with me I don't get Wi-Fi issues, it just tells me it failed to connect, then spits a blank error code, along with shutting me out of most other customization options. I can't even see my own packs I downloaded beforehand, or use any customizations for my characters.

Same with mine. Blank error code and all

Same with mine. Blank error code and all

It's driving me nuts.  Can't download my purchases, freezes up, says check my internet connection, says the disk is full when it most certainly is not.  Been through hours of troubleshooting to no avail.

It's driving me nuts.  Can't download my purchases, freezes up, says check my internet connection, says the disk is full when it most certainly is not.  Been through hours of troubleshooting to no avail.

i know on bedrock i wont load store pitures and looks so dull and i have to go diractly to the store to change skins so laggin

i know on bedrock i wont load store pitures and looks so dull and i have to go diractly to the store to change skins so laggin

Thanks - yesterday's hotfix has fixed the issue for us 🙂

Thanks - yesterday's hotfix has fixed the issue for us 🙂

So far, it doesn't appear to have fixed it for me, unfortunately, but great if it's working for you!

So far, it doesn't appear to have fixed it for me, unfortunately, but great if it's working for you!

Store says it is down but if I go in it is not....however, if I purchase something I can get on and I always look for something my friend can join me on, however it won't let him download the resource pack needed.  It just sticks at 0 out of 0 mb needed.  If he purchases something on the rare occasion that the store works, the same thing happens to me...if I should move this let me know.. All the Marketplace is more broke than ever since 17.11. I have had many of the above issues as well.  Telling me I had no room on my disc when I am using less than 15%.  I have had to uninstall and reinstall 2x in the past two months.  This is unacceptable.  I could use my bedrock account for windows 10...I have one.  Have a Java too but am helping build a Bedrock Realm.

Store says it is down but if I go in it is not....however, if I purchase something I can get on and I always look for something my friend can join me on, however it won't let him download the resource pack needed.  It just sticks at 0 out of 0 mb needed.  If he purchases something on the rare occasion that the store works, the same thing happens to me...if I should move this let me know.. All the Marketplace is more broke than ever since 17.11. I have had many of the above issues as well.  Telling me I had no room on my disc when I am using less than 15%.  I have had to uninstall and reinstall 2x in the past two months.  This is unacceptable.  I could use my bedrock account for windows 10...I have one.  Have a Java too but am helping build a Bedrock Realm.

Still having issues even with the most recent 1.17.40 release. (PS4). Pictures won’t load; it just spools. “Textures” read: editorialtool.localization.Textures&More instead, Etc. 

Yes, still the same issues after the update today.

Yes, still the same issues after the update today.

The latest version 1.17.41 didn’t fix the issue either. Still can’t access the marketplace or the dressing room. 

Same for 1.17.41 for me as well.  The matketplace is utterly broken.  Cannot use any packs bought period!

Same for 1.17.41 for me as well.  The matketplace is utterly broken.  Cannot use any packs bought period!

Has this been fixed for anyone?  Mine is still completely broken. 

Resolving temporarily as Awaiting Response. Is this still an issue in the latest version (1.18.0)? This ticket will reopen automatically when you reply.

Resolving temporarily as Awaiting Response. Is this still an issue in the latest version (1.18.0)? This ticket will reopen automatically when you reply.

Mine is still very much broken (1.18.0) and has been for the past two months. 

Add 1.18.1 and 1.18.2 to the list.

To enable us to look into this further, it would be helpful if you could also send a message to Mojang Support.

Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:

• This bug ticket reference: MCPE-120972 (Please copy and paste this exactly, without it we may not be able to track and fix the issue)

• Your Gamertag

• A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)

(Please do not share this information here at the bug tracker.)

To enable us to look into this further, it would be helpful if you could also send a message to Mojang Support.

Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:

• This bug ticket reference: MCPE-120972 (Please copy and paste this exactly, without it we may not be able to track and fix the issue)

• Your Gamertag

• A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)

(Please do not share this information here at the bug tracker.)

This is still a problem and has been for some time.  The Market place is completely inaccessible most of the time on PS4 and only partially if not barely accessible the rest of the time.  Recently it allowed me to purchase a texture pack (though I couldn’t view it in the marketplace) and then won’t let me download because “I don’t have enough space” despite having way more space than coud ever be needed for texture pack.  These problems are widespread and complained about a lot on Reddit.