So I was browsing the Minecraft store on my PS4 and none of the previews would load. On some of the items, the purchase buttons wouldn't load. I just kind of brushed this off as an issue with my PS4's connection to the internet. So, as a result, I began messing around with the connections and stuff, trying to get the Minecraft store to work. Eventually I began to mess with other games and their features that require internet and Wi-Fi connection, and everything was fine on those applications. When I realized this, I went back to Minecraft, thinking that I fixed the issue. But it was still occurring. So, as I didn't see anything I liked enough to purchase anyways, I just brushed it off and went to play the game itself. Later, I decided I wanted to purchase a new skin pack. I went into the store and found an item that I liked and it would let me purchase. When I went to apply one of the skins, the pack would not load. I noticed some other packs I had would not load either. This was a week or so ago, and yet the packs still will not load. I tried not to get too upset, though. But today I purchased a mash-up pack that was on sale, but it won't even let me download it, because I "don't have enough space on my PlayStation." This is an issue because, first of all, I still have over 14,000 MB of space left on my system. Second of all, the item claims it is only 34 MB. I am still encountering all three of these issues, and a friend of mine that uses the same version of the game says they are experiencing similar problems as well. I would highly appreciate the issue being fixed or even acknowledged. Thank you for your time.
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Comment from Issue MCPE-140964: Minecraft store not allowing us to access purchased mods or store content. Has been an issue for a while, from reading a variety of blogs I can see it is an issue for a lot of other users too! Error message says to check the internet connection but there is no issue with the internet connection. Occasionally some thumbnail images of store items load however, when trying to open them, we get the same message about internet issues.
Steps to Reproduce:
Open Minecraft
Go to store.
Go to "my packs" or "the store"
Observed Results
Message "We're unable to connect to the Minecraft Store. Try checking your Internet connection."
Expected Results**
Purchased content and other items in store should be visible and available.
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We're tracking this issue in MCPE-102459 and MCPE-120972, so this ticket is being resolved and linked as a duplicate.
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Hi ! I'm a Nintendo Switch player and I have seen some people complaining about the store, even if I have a great Wifi, my store is juste bugging and bugging too, names are written weird, and it won't stop charging. I don't know if it's because my account or because of my game ? My Wifi is really great so I don't understand. This thing is happening to me for like 3 weeks :/
Minecraft store is not working properly for me either. Been like this for past 3-4 days. The headers all read in code instead of "Textures" "World's" "Skin packs"
Some items appear as black and purple checkered boxes instead of the item itself.
My biggest issue is that I have 233GB of room on my hard drive, but it won't allow me to download any purchased maps. It shows a message that my PS4 is out of space. In my Minecraft storage alone, only 1/4 of the storage space is used.
Today, it won't even let me connect to store and asks me to check my internet connection. My connection is fine. 51.8 Mbps down and 5.5 Mbps up.