无法登录

Hi, could you provide more information about the issue?

Was your Internet connection stable, when you tried to log in?

How many times did you try to log in, and the game did not respond?

What model of the device do you use?

This ticket will automatically reopen when you reply. 

The network signal is stable. I have tried it many times, but I still can't log in.

Please launch a new version of Mojang.

I can't log in after deleting it.

Hi. 

What model of the iOS device do you use?

This ticket will automatically reopen when you reply. 

iPhone6s

It landed, but the market and skin were not loaded.

Hi, do the marketplace and skins work for you properly now? Or they still do not want to load?

This ticket willa automatically reopen when you reply. 

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

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