I purchased Toy Story Map in the marketplace and I can't play it because after it loads on the spawn point the game crashes after around 10 seconds. I tried lowering down the settings by removing fancy graphics and chunks to a minimum but it still crashes. Can I get a refund on coins so I can purchase a different map? Or can you fix the bug for me?
Linked issues
is duplicated by 5
MCPE-163433
Starwars Mashup Crashes
Resolved
MCPE-162926
Star Wars Mash-Up Not Loading
Resolved
MCPE-160944
When opening a world app crashes when using Minecraft made texture packs
Resolved
MCPE-161160
Minecraft made texture packs are causing world to crash
Resolved
BDS-17874
Crashing on load
Resolved
If you would like a refund, please contact Mojang Support.