mojira.dev
MCPE-164639

World Not Downloading

Hello: We purchased "My Life in Sakura Shores" via Minecraft on my daughters iPad. Went through the download process but has not been able to install. In Marketplace it still shows an Exclamation Point.

We tried clicking update. It shows as if it goes through process...2 of 2. It finishes but still shows Exclamation Point and nothing happens.

I've deleted it to download again, went through the whole process again but still it has not fixed the issue.

We tried to contact Imagiverse but have not heard back from them at all.

I've attached pictures for your reference.

Please help.

Thank you,

Steve

Linked issues

Attachments

Comments 1

[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-54531, so this ticket is being resolved and linked as a duplicate.

You might like to try clearing the Marketplace cache:

  • Navigate to Settings > Storage

  • Press the Clear Marketplace Cache button at the top

  • Exit Minecraft and restart your device

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Steve2023

(Unassigned)

Unconfirmed

iOS

iOS 15.7.1 (19H117)

1.19.41

Retrieved