On Xbox (and possibly other platforms), the game sometimes crashes upon selecting a skinpack to open in the dressing room. This only appears to happen when pressing the plus button to open a skin pack (picture attached for reference), and only started to occur after 1.19.50
EDIT; Upon further investigation into this issue, it only happens with custom skin packs, not marketplace skin packs. And it's only locked to specific custom skin packs, not all custom skin packs. The issue is consistent however to the certain skin packs it happens with and is 100% guaranteed to happen making those certain skin packs completely unopenable.
Steps to Reproduce:
1. Download the attached skinpacks and add them to your game
2. Launch the game and open the dressing room
3. Locate the added skinpacks and press the '+' to open them
Observed Results:
The game crashes upon pressing the plus button, rather than opening the skinpack
Expected Results:
The skinpack is supposed to open after pressing the plus button
Linked issues
is duplicated by
MCPE-164984
some of the skin packs crashes the game
MCPE-165043
Game crashes when scrolling through skin packs
MCPE-165172
Whenever i go to change my skin in dressing room it just crashes me with a custom skin pack i inported into the game
MCPE-165405
Crashes upon opening custom skins
MCPE-166620
Game crashes whenever Dressing Room is opened while connected to the internet
MCPE-167071
dreesing room and skin
MCPE-167300
custom skin pack crash
MCPE-168051
The game close for customizable skins
Attachments
Comments
migrated
TheSkyType
This issue is still existent after the 1.19.51 hotfix.
v-baslod
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Could you please attach a custom skinpack with which this issue can be observed?
Just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
Steps to Reproduce:
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2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
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TheSkyType
Thank you for the response. I've gone ahead and edited the ticket to attach two different skinpacks that the issue is occurring with, as well as added some steps to reproduce the issue.
If anything else is needed, please let me know.
migrated
I think I found the cause of the problem. In your skin pack there are skins without texture, which cause the error. Try adding texture to them or removing these skins.
migrated
It happens on both of my phones too, i thought it was cuz i had like 300 skins in my skin pack but i made one with less than 10 skins just to check and it chashed too
migrated
Seems like game doesn't crash when opening worlds resource packs
TheSkyType
This issue is due to skinpacks containing missing skins/empty skin slots. For the most part, finding these missing slots and adding skins to them resolves the crashing issue and allows you to open the skinpack again. However, I have had 1 skinpack that continued to crash upon opening it even with zero missing skins and I've still been inable to identify the cause. I will attach the skinpack to this comment as well as to the report and I hope this information can help Mojang
https://www.mediafire.com/file/tppetnoegbrcviq/Capybara+3.0!+by+ThreadyPilot.mcpack/file
[Mod] OcelotOnesie
@unknown, are you sure this affects 1.19.70.24/25 Preview? I opened all three attached skin packs in 1.19.70.24/25 Preview and the game did not crash.
TheSkyType
Confirmed. All 3 attached skinpacks are no longer crashing when opening them in 1.19.70.24/25 Preview. I have corrected the affected version numbers. 👍🏼
It looks like now when a skin is removed from a skinpack, it removes the entire skin slot all together, rather than just removing the skin from the slot/leaving an empty skin slot, completely resolving the crashing.
I've also had that issue but on my computer and it has to do with the file names for me at least. If a skin in the pack has a file name that has this ! or other symbols it crashes the game I just had an explanation point but it's probably the same for others too. Hope this helps.