mojira.dev
MCPE-164737

When clicking the Classic Skins button the game crashes

When I updated to the newest version 1.19.50 I noticed my player skin switched to a default Steve skin, so I went to change it to my custom skin, but when I clicked the Classic Skins button the hanger icon one, it loaded for a few seconds and then crashed. I repeated this a handful of times and it still didn't manage to load in.

Expected Result:
Classic Skins menu loads in.

Actual Result:
Classic Skins menu loads for a few seconds before it crashes.

How to replicate it:
1)Click the Dressing Room button
2)Press the Edit Character button
3) Click the Classic Skins button the hanger icon.

Seeing as how Minecraft players use custom skins fixing this bug could really help a lot of players.

Related issues

MCPE-164752 Skin Menu Crash MCPE-164898 Direct Crashed can not Choose New Skin for Samsung Galaxy Tab A (8.0", 2019) MCPE-164944 Can’t change classic skin MCPE-165027 Crashes upon changing to classic skin MCPE-165126 Catalog crashes MCPE-165279 Game crashing when trying to change skin MCPE-165314 Opening "Classis Skins" will result in a crash MCPE-165315 Opening the classic skin menu in 1.19.50 or above will cause the game to rather crash or not load the skins MCPE-165326 Minecraft crashes every time after trying to press change classic skin. MCPE-165358 Crash on Android when Selecting Classic Skin MCPE-165388 Crashing whenever I press 'wardrobe' MCPE-165526 The character creator crashes the game MCPE-165646 Classical skins not working MCPE-165994 Cannot access 'My characters' and wardrobe is unreliable in general MCPE-169236 App crashes upon opening custom avatar. MCPE-169377 Game Crashes When Trying To Change Skins

Attachments

Comments

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[media][media]
TheUnderp

I was unable to reproduce this issue on Xbox. It seems that the issue only occurs on Android devices.

migrated

It may be only for me but this only happens on PC for me and on Android it's completely fine.

migrated

Dude I also have that issue 

migrated

We could not reproduce the issue.
If any of you reading this can effectively reproduce the issue, please check your skin pack list and let us know what these are (along with custom ones, like mentioned in the previous comment), or better yet upload them here, so we can move on with it.

migrated

For mine it lodes but when i click the gray button "choose skin" then my game crashes but please fix this issue because i want my skin back and this bug is for 1.19.50

[Mojang] Mega_Spud (Jay)

Is this still an issue in the latest version?

If so, we will need more information to help us reproduce and fix the bug.

TheSkyType

Yes this is still an issue in the latest version, here's how to reproduce plus some extra information;

1. Download the attached zip file (attached to the report), extract it, and add it to your game under Minecraft >> games >> com.mojang

2. Launch the game and head to the dressing room

3. Once in the dressing room, create or locate an empty character slot and press the "create character" button

4. Press the "Classic Skin" button, then "Create Classic Skin," and the game will crash

The issue appears to be caused by skinpacks that are in folder format, as when these packs are in .mcpack format, I am able press the classic skins button without the game crashing just fine.

migrated

Guys I found the issue, if you have old skin packs or just skin packs you've downloaded, delete them from the game files and then it won't crash!

[Mojang] Mega_Spud (Jay)

Thank you for your report!
However, this issue has been closed as Cannot Reproduce.

We were unable to reproduce the problem you are describing in the latest version, even with the additional information provided. However, it does seem that the issue might be with the custom packs that some are using. If that seems likely then you might want to consider removing those or trying a different file format such as the mcpack workaround mentioned in the comments.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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(Unassigned)

952094

Community Consensus

Multiple

Android

1.19.60.24 Preview, 1.19.50, 1.19.51, 1.19.73

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