I am unable to play Minecraft on PlayStation 4 as the game keeps locking up without crashing if I go into a world (gets stuck in the lets go screen), try and join a server (gets stuck on the downloading screen), and deleting creator data. Every time I open Minecraft PS4 Bedrock I cannot get into worlds or join Servers.
I tried to fix it in the following ways:
Restarting my Internet Router
Restarting the game
Clearing Marketplace Cache data (just in case)
Deleting saved data
Here is a link to Google Drive with 2 videos in a folder that showcase this issue, if you need anymore videos/photos just let me know!
LINKS to videos: https://drive.google.com/file/d/1X5ecoidpa2QVQm8wouxDsamXq6D5FiR4/view?usp=sharing, https://drive.google.com/file/d/1vuJbeiTYHAnze6CcQniVVAtbNvZy8quA/view?usp=sharing
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Resolving temporarily as Awaiting Response. Is this still an issue in the latest version of the game?
This ticket will reopen automatically when you reply.
UPDATE with new information: I was able to fix my Minecraft PS4 by uninstalling and reinstalling the game, and deleting my saved data. When I loaded the game up after the patches had installed, I had to fix my settings and log back into my Microsoft account but, after I did that I was able to load up my worlds up and play online on servers again as the server packs downloaded with out the game locking up.
What I think happen was after I updated to 1.19.71 the game broke due to the bug were the game thought that it was outdated and realms did not work, that code must have stayed when I updated to 1.19.72 everything was still broken. I could be wrong but, who knows with Minecraft Bedrock and its bugs!
I think this bug report will stay open as this stuff should not happen and you should not need to reinstall the game every time bugs occur and doing this is only a tempoary fix according to research I did when I had this bug. I hope I do not need to reinstall Minecraft on PS4 for a while at least and I hope that this bug gets fixed in the near future!