<symptoms>
The game freezes when opening the options menu or inventory while playing.
Operation becomes impossible, but BGM is still played.
Since you can not exit from the menu, exit from the close button on the upper right.
When it freezes, no error code is displayed.
No errors are written to the log file.
<tried>
contact support.
Reinstallation of various applications starting with XBOX.
Check for Windows updates → latest
Check graphics driver → latest
Logout/login from each application.
JAVA update.
Run the launcher as administrator.
I don't have any mods etc.
Change DNS. (1.1.1.1・1.0.0.1)
Submit log → No problems found
Another terminal connected to the same network and network security works fine, so I don't think there is a problem with the network connection.
After trying up to this point, the support center instructed me to submit a ticket here.
<Environment>
OS: Windows 11 Home
CPU: AMD Ryzen5-2700X
MB: ASROCK X470Taichi
MEM: 32GB-DDR4
GPU: AMD RX6800XT + RX6600XT
DirectX: 12
OS and GAME are SSD on the same drive.
Linked issues
Comments 3
Thanks for the solution.
In the above environment, a certain effect was certainly seen by changing from GoogleIME to MS-IME. (I'll keep an eye on it for a while...)
However, in the following environments, it is noted here that using GoogleIME does not cause any problems.
<Environment>
OS: Windows 11 Home
CPU: Intel i7-9750H
MB: RAZER
MEM: 16GB
GPU: NVIDIA GeForce RTC2070Max-Q
DirectX: 12
OS and GAME are SSD on the same drive.
CPU? GPU? It is presumed that there is an error in some combination, but I hope that it will be completely resolved.
Does MCPE-170690 describe your issue?