mojira.dev
MCPE-174716

Updating the game through Xbox app deletes all data

After downloading the update all my worlds were erased when I opened Minecraft Bedrock.

Apparently, the first thing that appeared on screen was an offer to Log In to my account, that never happened before, and then when i wanted to export my Survival World, I noticed that all my Worlds disappeared (there were about 10 or so). Not only that, but all of my Addons also got deleted. The only things that remained were the Skin and the Achievements, that do not belong to the internal files of the game.

Is there anything to do with this? The whole problem made me refuse to play Minecraft Bedrock anymore.

Linked issues

MCL-24119 minecraft bedrock version is not updated Resolved MCPE-176320 Worlds deleted when updating Resolved MCPE-179070 I Updated Minecraft bedrock and Minecraft preview and it deleted all of my worlds, texture pacts, addons, keybinds, skins, and everything else. Resolved MCPE-179158 Update deleted all my data Resolved MCPE-179527 Whenever I downloaded the 1.20.71 update on pc (bedrock), all of my worlds were gone and my settings were default Resolved

Attachments

Comments 13

Did you reinstall the game? Reinstalling the game deletes your worlds and add-ons.

No, I did not reinstall it.

When I opened Minecraft Launcher there was an offering to update the game (around 90mb or so), and I accepted it and after updating I opened the game and saw my progress being deleted.

I also just lost my entire save data all of my worlds everything. I clicked to update checked my download and it was stopped the entire program uninstalled. I have lost hundreds of hours of work because of a poorly made update

No, I did not reinstall it.
I've just updated

Just had this happen to me when updating to 1.20.71. I normally update the game through the Microsoft Store, but this time I tried using the Xbox app. After clicking on the "Update" button, it started to download the update and then it uninstalled the game, deleting all my data.

3 more comments

Udated Minecraft Bedrock and Launcher on the PC on 3/13/24 and all of my worlds as well as the SMP Server (that I play on) data was deleted

I know this is not relevant for the people that already lost data, but this has been confirmed to be an issue with the Xbox app: Microsoft article for Game Release Known Issues March 2024
Please avoid downloading Minecraft updates through Xbox app, at least for now.
The issue is very much being worked on. 

Having said that, if anyone experienced the issue outside of Xbox app, please comment and create a new issue. 

Updated the title to reflect the issue more accurately.

Please be aware that updates are currently paused to the game whilst this issue is fixed to help minimise the impact on players and prevent world loss issues. For players who didn't receive the update, some online services may be unavailable, including cross-platform multiplayer.

Please use the Gaming Services Repair Tool to update to Gaming Services version 19.87.13001.0, which will avoid the update error. https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool

We appreciate your patience while we continue to investigate and address this issue.

2025 and the bug is back! Lost all my worlds :)

bartyegorik

(Unassigned)

1206215

Confirmed

Windows

Windows 11

1.20.15 Hotfix, 1.20.40, 1.20.62 Hotfix, 1.20.70, 1.20.71 Hotfix

1.20.72 Hotfix

Retrieved