mojira.dev
MCPE-175479

No download from marketplace possible

Dear Sir or Madam,

on Windows 10 home we purchased Minecraft Windows over Microsoft.. The game can be played but no download from the marketplace is possible. This has been a very frustrating experience for my kid and a huge waste of my lifetime. Can you please fix this issue, or advice  how to solve it? Maybe you need a certain port to be open?

 

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Comments

migrated

You post this on the wrong project, Java don't have marketplace but Bedrock do.

[Mod] OcelotOnesie

What happens exactly when you try to download something from the Marketplace?

migrated

When I try to download something I see the download bar moving/blinking forever. There is no hint, no error message, no log output nothing that gives a hint of what is happening.

migrated

I know its the wrong project. I could not choose the right one from the drop down menu.

[Mod] OcelotOnesie

We're tracking this issue at MCPE-54531, so I will resolve and link this ticket as a duplicate. You can try clearing the Marketplace cache and see if that helps:

  1. Navigate to Minecraft > Settings > Storage

  2. Press the Clear Marketplace Cache button at the top

  3. Exit Minecraft and restart your device

migrated

(Unassigned)

Unconfirmed

Windows

1.20.30

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