Problem Description
1. When the Windows Audio service is turned on, opening Minecraft will be stuck at 40% and then crash (as shown in Picture1)
2. Disable the Windows Audio service (as shown in Picture2), and Minecraft can start normally.
Methods I have tried
1. I have tried updating or restoring the old audio driver, but still cannot solve the problem.
2. I suspected that it was a problem with the Windows update patch, but found that the old update had been integrated with the system and could not be uninstalled. I updated to the latest version of Windows, but it still cannot be solved.
3. Tried running the Windows troubleshooter, but still can't solve it.
Note
1. I have asked Microsoft for help, but the Microsoft technician said to contact Minecraft Feedback.(See Picture 3, for English translation, see Picture 4)
2. I have also asked Minecraft Feedback for help, but the Minecraft Feedback said to report it at bugs.mojang.com. (See Picture 5)
3. Audio: Realtek ALC255 (ALC3234).
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Comments


Thank you for your report!
We're tracking this issue in MCPE-175138, so this ticket is being resolved and linked as a duplicate.
It would be very helpful if you can add this diagnostic information as a comment on the main report (MCPE-175138).
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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