All sound in Windows stops working after 40-41% loading

I'm having the some of the same issues on my two DELL machines with Realtek audio. Just no sound in Minecraft. The audio issue did not affect the rest of the OS.

I'm having the some of the same issues on my two DELL machines with Realtek audio. Just no sound in Minecraft. The audio issue did not affect the rest of the OS.

I have the exact same issue: MCPE-175247

Several others do as well: https://www.reddit.com/r/Minecraft/comments/16my2xs/so_the_new_bedrock_12030_update_breaks_my_pcs/

I have the exact same issue: MCPE-175247

Several others do as well: https://www.reddit.com/r/Minecraft/comments/16my2xs/so_the_new_bedrock_12030_update_breaks_my_pcs/

Same issue this side. Starter right after updating to Minecraft 1.20.30.

Dell Laptop (32 GB of RAM, 512 SSD, Nvidia GTX 1050 Ti) with Realtek Audio, Windows 10.

Even freshly reinstalled Windows 10 (with all updates installed), minimal software installed (only Minecraft, Steam + Drivers).

Crashes itself and the Audio driver after running Minecraft 'for Windows' during the loading screen at about 40-41%. The block circle just doesn't move after 41%.
Have to close and "end task" the game via Task Manager and restart PC or run Audio Troubleshooter to fix the issue before being able to use the sound card again for any program. All games/apps run using sound before trying to run Minecraft. Issue also occurs with Java edition.

Disabling the "Realtek Audio" device in Device Manager allows one to get past the stuck loading screen.

Event log has a little bit of info about Minecraft crash and rekated audio crash as well as the "C:\ProgramData\Microsoft\Windows\WER\ReportArchive\" folder having the "Report.wer" files.

e.g. crash folders each containing a "Report.web" file

"AppHang_Microsoft.Minecr_0795e7ea398c9a912e62ca5e1f84de3255633ca_8d0696cb_16a57d87-f20d-401b-8ee0-597989e21e0a"

and

"AppHang_svchost.exe_Audi_61ddb562ce9f73d22ee1288caf5211d5df77f_89a0d100_06c06195-1737-4daf-a01b-047b5b2f1c3a"

Same issue this side. Starter right after updating to Minecraft 1.20.30.

Dell Laptop (32 GB of RAM, 512 SSD, Nvidia GTX 1050 Ti) with Realtek Audio, Windows 10.

Even freshly reinstalled Windows 10 (with all updates installed), minimal software installed (only Minecraft, Steam + Drivers).

Crashes itself and the Audio driver after running Minecraft 'for Windows' during the loading screen at about 40-41%. The block circle just doesn't move after 41%.
Have to close and "end task" the game via Task Manager and restart PC or run Audio Troubleshooter to fix the issue before being able to use the sound card again for any program. All games/apps run using sound before trying to run Minecraft. Issue also occurs with Java edition.

Disabling the "Realtek Audio" device in Device Manager allows one to get past the stuck loading screen.

Event log has a little bit of info about Minecraft crash and rekated audio crash as well as the "C:\ProgramData\Microsoft\Windows\WER\ReportArchive\" folder having the "Report.wer" files.

e.g. crash folders each containing a "Report.web" file

"AppHang_Microsoft.Minecr_0795e7ea398c9a912e62ca5e1f84de3255633ca_8d0696cb_16a57d87-f20d-401b-8ee0-597989e21e0a"

and

"AppHang_svchost.exe_Audi_61ddb562ce9f73d22ee1288caf5211d5df77f_89a0d100_06c06195-1737-4daf-a01b-047b5b2f1c3a"

Horrible workarounds to at least get past the 40-41% loading screen issues.

• As previously mentioned "Disable Device" the "Realtek Audio" in device manager.

• Disable "Hardware Acceleration" for the sound card speakers (but comes with "popping audio" music / sounds).

Horrible workarounds to at least get past the 40-41% loading screen issues.

• As previously mentioned "Disable Device" the "Realtek Audio" in device manager.

• Disable "Hardware Acceleration" for the sound card speakers (but comes with "popping audio" music / sounds).

Solved by using another driver other than the 'Realtek Audio driver'.

1. Opened "Device Manager".

2. Right clicked device "Realtek Audio Device or Realtek HD Audio Device" (or whatever its called) under "Sound, video and game controllers" and then clicked "Uninstall Device". Wait for it to uninstall the driver and the device disappears.

3. Click "Action" menu item, then "Scan for hardware changes" (or click top right icon to 'Scan for hardware changes').

4. Then for me "Intel High Definition Audio" pops up under "Other Devices".

5. Right clicked the above mentioned and click "Update Driver".

6. Clicked "Browse my computer for drivers", then clicked "Let me pick from a list of available drivers on my computer".

7. Scrolled down to the bottom clicked "Sound, video and game controllers" and clicked "Next"

8. Once its finished retrieving the list of available drivers. Scrolled down and clicked "Microsoft" on the left scroll area.

9. Then selected "High Definition Audio Device Version: 10.0.19041.264 [2020/05/09]" on the right hand scroll area and waited for the driver to install.

10. Clicked "Yes" for the popup that "Installing this device driver is not recommended because Windows cannot verify that it is compatible with your hardware.........".

11. Then clicked "Close" after it successfully added "High Definition Audio Device".

Strangely enough the sound actually sounded louder and more clear on the laptop.

Solved by using another driver other than the 'Realtek Audio driver'.

1. Opened "Device Manager".

2. Right clicked device "Realtek Audio Device or Realtek HD Audio Device" (or whatever its called) under "Sound, video and game controllers" and then clicked "Uninstall Device". Wait for it to uninstall the driver and the device disappears.

3. Click "Action" menu item, then "Scan for hardware changes" (or click top right icon to 'Scan for hardware changes').

4. Then for me "Intel High Definition Audio" pops up under "Other Devices".

5. Right clicked the above mentioned and click "Update Driver".

6. Clicked "Browse my computer for drivers", then clicked "Let me pick from a list of available drivers on my computer".

7. Scrolled down to the bottom clicked "Sound, video and game controllers" and clicked "Next"

8. Once its finished retrieving the list of available drivers. Scrolled down and clicked "Microsoft" on the left scroll area.

9. Then selected "High Definition Audio Device Version: 10.0.19041.264 [2020/05/09]" on the right hand scroll area and waited for the driver to install.

10. Clicked "Yes" for the popup that "Installing this device driver is not recommended because Windows cannot verify that it is compatible with your hardware.........".

11. Then clicked "Close" after it successfully added "High Definition Audio Device".

Strangely enough the sound actually sounded louder and more clear on the laptop.

Switching audio devices to use graphics card for sound is not the solution. Whatever code minecraft 1.20.30 added or changed to make Realtek drivers scratchy/unclear  needs to be changed back.. that "workarpund" doesn't work for me.

Switching audio devices to use graphics card for sound is not the solution. Whatever code minecraft 1.20.30 added or changed to make Realtek drivers scratchy/unclear  needs to be changed back.. that "workarpund" doesn't work for me.

IDT High Definition Audio CODEC driver - bug repeats, no sound in game and system

Unfortunately we have been unable to reproduce the problem described, despite testing multiple times across a wide number of devices. Our developers have determined that there could be an issue with the RealTek driver, that would need to be raised with them directly since there is nothing related on our side which seems to be causing the issue. However, please feel free to mention any specific repro steps that might help us to reproduce the issue, if you find any.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Unfortunately we have been unable to reproduce the problem described, despite testing multiple times across a wide number of devices. Our developers have determined that there could be an issue with the RealTek driver, that would need to be raised with them directly since there is nothing related on our side which seems to be causing the issue. However, please feel free to mention any specific repro steps that might help us to reproduce the issue, if you find any.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

MCPE-175550 Games freezes at 41% after newest update - See notes on this ticket as I didn't realize this ticket was the same issue that I had.

MCPE-175550 Games freezes at 41% after newest update - See notes on this ticket as I didn't realize this ticket was the same issue that I had.

I am having this problem too. To be clear, it is both that the game hangs (sometimes at 35%, sometimes at 40 or 41%) and all sound in windows stops working at that time. Restarting windows fixes the sound for windows and other apps, but Minecraft still will not load, not from the launcher or directly.

I have managed to get it to load once or twice but no set of steps consistently achieves this, and even when it did there was no sound.

I have tried uninstalling and reinstalling drivers, uninstalling and reinstalling Minecraft.

Eventviewer shows:

The program Minecraft.Windows.exe version 1.20.31.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2c70
 Start Time: 01d9f2d5d5826ef8
 Termination Time: 4294967295
 Application Path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
 Report Id: 63b6ff74-36fb-4316-b959-2b7a7d69daaa
 Faulting package full name: Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe
 Faulting package-relative application ID: App
 Hang type: Cross-process

Problem details report shows:

Source
Minecraft

Summary
Stopped responding and was closed

Date
‎29/‎09/‎2023 14:09

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe

Problem signature
Problem Event Name:    MoAppHangXProc
Package Full Name:    Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    1.20.31.1
Application Timestamp:    650ce4cc
Hang Signature:    5355
Hang Type:    2097280
Waiting on Package Full Name:    UNKNOWN
Waiting on Application Name:    svchost.exe:AudioClientRpc
Waiting on Application Version:    0.0.0.0
OS Version:    10.0.19045.2.0.0.768.101
Locale ID:    2057
Additional Hang Signature 1:    5355f00cd59a1a5c22d2e61246093b7f
Additional Hang Signature 2:    ad1e
Additional Hang Signature 3:    ad1e23ebd7767dd4bfb6ab0dea4c3080
Additional Hang Signature 4:    5355
Additional Hang Signature 5:    5355f00cd59a1a5c22d2e61246093b7f
Additional Hang Signature 6:    ad1e
Additional Hang Signature 7:    ad1e23ebd7767dd4bfb6ab0dea4c3080

Extra information about the problem
Bucket ID:    772949b4d36daaf15cf2030b1513ce72 (2085732923559104114)

I am having this problem too. To be clear, it is both that the game hangs (sometimes at 35%, sometimes at 40 or 41%) and all sound in windows stops working at that time. Restarting windows fixes the sound for windows and other apps, but Minecraft still will not load, not from the launcher or directly.

I have managed to get it to load once or twice but no set of steps consistently achieves this, and even when it did there was no sound.

I have tried uninstalling and reinstalling drivers, uninstalling and reinstalling Minecraft.

Eventviewer shows:

The program Minecraft.Windows.exe version 1.20.31.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2c70
 Start Time: 01d9f2d5d5826ef8
 Termination Time: 4294967295
 Application Path: C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
 Report Id: 63b6ff74-36fb-4316-b959-2b7a7d69daaa
 Faulting package full name: Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe
 Faulting package-relative application ID: App
 Hang type: Cross-process

Problem details report shows:

Source
Minecraft

Summary
Stopped responding and was closed

Date
‎29/‎09/‎2023 14:09

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe

Problem signature
Problem Event Name:    MoAppHangXProc
Package Full Name:    Microsoft.MinecraftUWP_1.20.3101.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    1.20.31.1
Application Timestamp:    650ce4cc
Hang Signature:    5355
Hang Type:    2097280
Waiting on Package Full Name:    UNKNOWN
Waiting on Application Name:    svchost.exe:AudioClientRpc
Waiting on Application Version:    0.0.0.0
OS Version:    10.0.19045.2.0.0.768.101
Locale ID:    2057
Additional Hang Signature 1:    5355f00cd59a1a5c22d2e61246093b7f
Additional Hang Signature 2:    ad1e
Additional Hang Signature 3:    ad1e23ebd7767dd4bfb6ab0dea4c3080
Additional Hang Signature 4:    5355
Additional Hang Signature 5:    5355f00cd59a1a5c22d2e61246093b7f
Additional Hang Signature 6:    ad1e
Additional Hang Signature 7:    ad1e23ebd7767dd4bfb6ab0dea4c3080

Extra information about the problem
Bucket ID:    772949b4d36daaf15cf2030b1513ce72 (2085732923559104114)

Spatial sound has always been enabled (windows sonic for headphones) on my windows PC device using Realtek sound driver. Previously, upon having the crackling sound issue after 1.20.30 minecraft update, I turned off spatial sound to see if that would correct it, and it did not at that time. So I left spatial sound off until I could test again. Upon the 1.20.31 minecraft update, AND turning back on spatial sound on my windows device, the issue is corrected on my device. (although I still had crackling when spatial sound was turned off)

I have no idea why a driver, which hasn't changed for over 5 years, could be the issue causing a problem that only occured after Minecraft updated to 1.20.30, and the issue ONLY occured with Minecraft and literally no other game or app on my PC. Regardless, whatever was updated in Minecraft 1.20.31, the issue has been corrected on my device with no changes to my driver or anything else on my computer. Thanks for looking into the issue.

Perhaps others need to check 1. spatial sound enabled to windows sonic for headphones and 2. the realtek Hz format is set to 16 bit 48000 Hz

The HZ setting can be found in your sound control panel, playback tab, select the speakers/headphones using realtek, click properties, advanced tab, default format set to 16 bit 48000 HZ. If that selection does not fix it, try another Hz format, but be aware that another Hz format might interfere with recording/streaming apps.

Spatial sound has always been enabled (windows sonic for headphones) on my windows PC device using Realtek sound driver. Previously, upon having the crackling sound issue after 1.20.30 minecraft update, I turned off spatial sound to see if that would correct it, and it did not at that time. So I left spatial sound off until I could test again. Upon the 1.20.31 minecraft update, AND turning back on spatial sound on my windows device, the issue is corrected on my device. (although I still had crackling when spatial sound was turned off)

I have no idea why a driver, which hasn't changed for over 5 years, could be the issue causing a problem that only occured after Minecraft updated to 1.20.30, and the issue ONLY occured with Minecraft and literally no other game or app on my PC. Regardless, whatever was updated in Minecraft 1.20.31, the issue has been corrected on my device with no changes to my driver or anything else on my computer. Thanks for looking into the issue.

Perhaps others need to check 1. spatial sound enabled to windows sonic for headphones and 2. the realtek Hz format is set to 16 bit 48000 Hz

The HZ setting can be found in your sound control panel, playback tab, select the speakers/headphones using realtek, click properties, advanced tab, default format set to 16 bit 48000 HZ. If that selection does not fix it, try another Hz format, but be aware that another Hz format might interfere with recording/streaming apps.

I found out that the crashing and sound problems aren't even affected by my Realtek Drivers, but instead by the Windows Sonic feature, I have the "CORSAIR HS60 HAPTIC Gaming Headset" and am using Windows Sonic

https://support.microsoft.com/en-us/windows/how-to-turn-on-spatial-sound-in-windows-10-ca2700a0-6519-448d-5434-56f499d59c96

I found out that the crashing and sound problems aren't even affected by my Realtek Drivers, but instead by the Windows Sonic feature, I have the "CORSAIR HS60 HAPTIC Gaming Headset" and am using Windows Sonic

https://support.microsoft.com/en-us/windows/how-to-turn-on-spatial-sound-in-windows-10-ca2700a0-6519-448d-5434-56f499d59c96

Thanks for y'all inputs and suggestions, but so far none of the suggested workarounds have solved the issue in my particular case. My current workaround is to switch my audio device from speakers to headphones when the bug occurs, and then back to the speakers again, which for some reason magically fixes the sound (although Spotify is still kaput and has to be restarted after).

Happy to provide any additional requested information wrt. my hardware & software setup.

I've been having this same issue since the update and so far the suggested workarounds aren't working for me. The only way to play at all is to uninstall the Realtek audio driver, but the other driver available for download didn't work on my PC so I've just been playing with no sound...

I've been having this same issue since the update and so far the suggested workarounds aren't working for me. The only way to play at all is to uninstall the Realtek audio driver, but the other driver available for download didn't work on my PC so I've just been playing with no sound...

The easiest way to temporarily resolve this issue is to terminate the audiodg.exe task in Task Manager, causing it to restart immediately.

Same issue where minecraft causes all audio to stop on my PC.  Motherboard Asus Rog Strix Z690 with Realtek USB audio ALC4080.  Workaround of switching the default format using the Realtek Audio Control app (e.g. 48000Hz 24bits to another setting and back) causes all sound that had not played to suddenly play all at once which is weird, but also fixes the issue.  I tried a couple drivers, including the most recent I can find, 8/21/23 6.3.9600.2368

Same issue where minecraft causes all audio to stop on my PC.  Motherboard Asus Rog Strix Z690 with Realtek USB audio ALC4080.  Workaround of switching the default format using the Realtek Audio Control app (e.g. 48000Hz 24bits to another setting and back) causes all sound that had not played to suddenly play all at once which is weird, but also fixes the issue.  I tried a couple drivers, including the most recent I can find, 8/21/23 6.3.9600.2368

SAME issue!
ASUS ROG Strix Z690-E Gaming Wifi with "Realtek USB Audio".
Game starts, after 41% load the complete computer sound is GONE. But my Game starts.

My Workaround after reading this thread:
1. Go to Start > Settings > System > Sound > on the right side under "Related settings" > Sound Control Panel,

2. select the "Loudspeaker - Realtek USB Audio" playback device, right click > deactivate (i deactivated every other audio device, that i don't use also before)

3. Start the Game, now it should pass the 41% and run.

4. re-activate the audio device, you should now have Audio for the entire system

EDIT 11.11.23: great work, folks... now the workaround doesn't work anymore!
I have NO SOUND and the bug is the same like before. whataver you did made it worse.
No other game makes this issue but a game with graphics from 1995 isn able to just play simple ingame sounds. this is really a poor development.

SAME issue!
ASUS ROG Strix Z690-E Gaming Wifi with "Realtek USB Audio".
Game starts, after 41% load the complete computer sound is GONE. But my Game starts.

My Workaround after reading this thread:
1. Go to Start > Settings > System > Sound > on the right side under "Related settings" > Sound Control Panel,

2. select the "Loudspeaker - Realtek USB Audio" playback device, right click > deactivate (i deactivated every other audio device, that i don't use also before)

3. Start the Game, now it should pass the 41% and run.

4. re-activate the audio device, you should now have Audio for the entire system

EDIT 11.11.23: great work, folks... now the workaround doesn't work anymore!
I have NO SOUND and the bug is the same like before. whataver you did made it worse.
No other game makes this issue but a game with graphics from 1995 isn able to just play simple ingame sounds. this is really a poor development.

Same issue here.

Edition    Windows 11 Home
Version    22H2
Installed on    ‎09/‎09/‎2023
OS build    22621.2428
Experience    Windows Feature Experience Pack 1000.22674.1000.0

Motherboard is ASUS ROG Strix Z790-F Gaming Wifi with Realtek USB Audio.  Note sure if any other components are relevant.

Uninstalled Realtek drivers, rebooted, and the problem went away when using (I assume) built-in Windows audio drivers.  Re-installed the Realtek drivers, rebooted, problem is back.  So it may be driver related but it's still odd that no other game or app does this, just Minecraft.

In my case when it hits 40% if I just switch to a different audio device and back, audio works again for Minecraft and other apps.  I have to repeat this dance when exiting Minecraft.

If I start Minecraft with another device set as default then audio keeps working continuously although there is a noticeable pause at 40% loading still.

Can provide more details if needed.

Same issue here.

Edition    Windows 11 Home
Version    22H2
Installed on    ‎09/‎09/‎2023
OS build    22621.2428
Experience    Windows Feature Experience Pack 1000.22674.1000.0

Motherboard is ASUS ROG Strix Z790-F Gaming Wifi with Realtek USB Audio.  Note sure if any other components are relevant.

Uninstalled Realtek drivers, rebooted, and the problem went away when using (I assume) built-in Windows audio drivers.  Re-installed the Realtek drivers, rebooted, problem is back.  So it may be driver related but it's still odd that no other game or app does this, just Minecraft.

In my case when it hits 40% if I just switch to a different audio device and back, audio works again for Minecraft and other apps.  I have to repeat this dance when exiting Minecraft.

If I start Minecraft with another device set as default then audio keeps working continuously although there is a noticeable pause at 40% loading still.

Can provide more details if needed.

I've been able to work around the issue doing the following:

-> Go to Device Manager
-> Sound, video and game controllers
-> Right-click Realtek USB Audio
-> Update driver
-> Browse my computer for drivers
-> Let me pick from a list of available drivers
-> Choose "USB Audio 2.0" from the list and install it

While there is still an audio stutter at ~40% loading, sound on the computer continues working normally. Seems this driver is provided by Microsoft rather than Realtek, which likely explains why the issue isn't present.

Maybe this helps someone else while we wait for a fix from Realtek. I've tried all drivers as far back as 6.3.9600.2291 (2021) and still had the same issue.

I think I may have found the cause of Minecraft BE not starting with Realtek Audio

If Notification Area -> sound -> communication is set to anything other than "Do nothing", startup stops at ~40%.
Changing this setting to "Do nothing" enabled startup.

I think I may have found the cause of Minecraft BE not starting with Realtek Audio

If Notification Area -> sound -> communication is set to anything other than "Do nothing", startup stops at ~40%.
Changing this setting to "Do nothing" enabled startup.

I have found a strange workaround for this. My PC would lose sound at 41% and the game never loaded; stuck at 41%.

I ran a YouTube video before starting Minecraft and the game loaded and the sound worked. Stopped the YouTube video and carried on playing Minecraft with no problems.

I have found a strange workaround for this. My PC would lose sound at 41% and the game never loaded; stuck at 41%.

I ran a YouTube video before starting Minecraft and the game loaded and the sound worked. Stopped the YouTube video and carried on playing Minecraft with no problems.

Squonky's work around, albeit strange, works for me also, just play a YouTube video on your browser before starting Minecraft and it works fine even after closing the video after loading Minecraft 

Squonky's work around, albeit strange, works for me also, just play a YouTube video on your browser before starting Minecraft and it works fine even after closing the video after loading Minecraft 

Also just to note, I'm not using Realtek audio, as my motherboard (ROG Strix x570-F Gaming) doesn't use it, and I'm still having the exact issue OP is having. Also the preview version of Minecraft BR works perfectly for me atleast.

Also just to note, I'm not using Realtek audio, as my motherboard (ROG Strix x570-F Gaming) doesn't use it, and I'm still having the exact issue OP is having. Also the preview version of Minecraft BR works perfectly for me atleast.

I had the same problem with the Realtek driver on a MSI Z690 Carbon WiFi board and can confirm that changing the driver to the generic "USB Audio 2.0" removed the bug, like Dylan said.

Now it's just a short audio "hickup" when it's at 40% loading.

I could also not play any YouTube video on my second screen with the bug happening and the old Realtek driver. Any video would just load forever. There was even a text message on YouTube suggesting I should reboot my device, which I have never seen before.

Windows 11Pro 22H2 22621.2506

MC Bedrock Windows Store version 1.20.41

Interestingly, changing the audio driver also logged me out of my Microsoft account in Minecraft, but not in Windows.

I had the same problem with the Realtek driver on a MSI Z690 Carbon WiFi board and can confirm that changing the driver to the generic "USB Audio 2.0" removed the bug, like Dylan said.

Now it's just a short audio "hickup" when it's at 40% loading.

I could also not play any YouTube video on my second screen with the bug happening and the old Realtek driver. Any video would just load forever. There was even a text message on YouTube suggesting I should reboot my device, which I have never seen before.

Windows 11Pro 22H2 22621.2506

MC Bedrock Windows Store version 1.20.41

Interestingly, changing the audio driver also logged me out of my Microsoft account in Minecraft, but not in Windows.

About 3 1/2 or 4 weeks ago, I was suddenly unable to log into Bedrock any more. I've updated windows, updated my drivers.  I've ensured the xbox and related services are running, but it still hangs when trying to load.  I have uninstalled the game and the launcher and reinstalled both with no luck.  If I use the launcher, the game will consistently freeze at between 38% and 41%... after about a minute, it crashes to desktop.  When it crashes, I see the error in the screenshot below.  If I start the game from the bedrock link and not use the launcher, it will consistently hang at about 32% to 35%, but not freeze.  The progress indicator keeps spinning, but it never finishes loading.  I've left it trying like that for hours and when I come back to the computer, it's still spinning at ~32% or so.

I've tried dozens and dozens of times over the last month and interestingly, twice out of all those attempts, I was able to successfully log in.  It hesitated at 40ish percent, then finally finished loading.  If I log out and try to relaunch though, it freezes and crashes.  I have no idea why it let me in those two times. 

I've been working with Minecraft Help for a couple of weeks and they are stumped. They finally suggested I post on this bug report.  

I've also noticed the issue with YouTube that I see others have seen.  YouTube will be working fine, but when Bedrock hangs and crashes, YouTube also stops working and will not play videos.  I have to reboot for YouTube to start working again.

About 3 1/2 or 4 weeks ago, I was suddenly unable to log into Bedrock any more. I've updated windows, updated my drivers.  I've ensured the xbox and related services are running, but it still hangs when trying to load.  I have uninstalled the game and the launcher and reinstalled both with no luck.  If I use the launcher, the game will consistently freeze at between 38% and 41%... after about a minute, it crashes to desktop.  When it crashes, I see the error in the screenshot below.  If I start the game from the bedrock link and not use the launcher, it will consistently hang at about 32% to 35%, but not freeze.  The progress indicator keeps spinning, but it never finishes loading.  I've left it trying like that for hours and when I come back to the computer, it's still spinning at ~32% or so.

I've tried dozens and dozens of times over the last month and interestingly, twice out of all those attempts, I was able to successfully log in.  It hesitated at 40ish percent, then finally finished loading.  If I log out and try to relaunch though, it freezes and crashes.  I have no idea why it let me in those two times. 

I've been working with Minecraft Help for a couple of weeks and they are stumped. They finally suggested I post on this bug report.  

I've also noticed the issue with YouTube that I see others have seen.  YouTube will be working fine, but when Bedrock hangs and crashes, YouTube also stops working and will not play videos.  I have to reboot for YouTube to start working again.

After reading through the comments here and noticing that sound is affected for most of the users, I tried an experiment.  I went to the Control panel and to Hardware and sound.  I noted that my sound was set to 24 bit, 48000 Hz: 

I  reset it to the highest 16 bit setting: 

I was able to successfully log in and the game worked normally.   I then logged out, closed the game and reset the sound setting back to 24 bit, 48000 Hz and tried to log in again. The game froze while loading at 40% and crashed.  I attempted to set the sound setting back to the 16 bit setting, and could not. The properties window froze and became unresponsive. 

I rebooted, reset the sound to 16 bit and was again able to log in to the game successfully. 

This definitely seems related to the 24 bit sound drivers somehow. 

After reading through the comments here and noticing that sound is affected for most of the users, I tried an experiment.  I went to the Control panel and to Hardware and sound.  I noted that my sound was set to 24 bit, 48000 Hz: 

I  reset it to the highest 16 bit setting: 

I was able to successfully log in and the game worked normally.   I then logged out, closed the game and reset the sound setting back to 24 bit, 48000 Hz and tried to log in again. The game froze while loading at 40% and crashed.  I attempted to set the sound setting back to the 16 bit setting, and could not. The properties window froze and became unresponsive. 

I rebooted, reset the sound to 16 bit and was again able to log in to the game successfully. 

This definitely seems related to the 24 bit sound drivers somehow. 

Same problem with MSI MPG Z790 Carbon Wi-Fi - start Minecraft Bedrock, all audio on the system stops working. I am temporarily working around the issue each time I start Minecraft by going into Windows 11 sound settings and changing the format to anything else and then changing it back. (It does not seem to matter what format the audio is set to - any selected format during Minecraft startup causes the audio lock-up.) The audio on my system will work until I have to restart Minecraft again. I'm not keen on switching to the Generic USB sound driver. So far Minecraft Bedrock is the only game of the several I have that has this issue. Java Edition also works fine.

It does not appear to be a 16 bit vs 24 bit sound issue with the realtek sound. Up until this bug happened, I was playing happily on 24-bit 48000.

At some point, bedrock started hanging at 40% and killing the sound until reboot.

I tried the suggested 16-bit 192000 and it works. However, 24-bit 192000 works as well.

In fact, ONLY 192000 works, no other sound rate will work. 44100,48000,96000 all hang no matter if it's 16-bit or 24-bit.

For some reason Bedrock will now only initialize sound with 192000hz and nothing else.

It does not appear to be a 16 bit vs 24 bit sound issue with the realtek sound. Up until this bug happened, I was playing happily on 24-bit 48000.

At some point, bedrock started hanging at 40% and killing the sound until reboot.

I tried the suggested 16-bit 192000 and it works. However, 24-bit 192000 works as well.

In fact, ONLY 192000 works, no other sound rate will work. 44100,48000,96000 all hang no matter if it's 16-bit or 24-bit.

For some reason Bedrock will now only initialize sound with 192000hz and nothing else.

I was able to resolve this for myself. Minecraft is version 1.20.50 (latest as of this posting). Changing the Speakers "Default Format" to 32 bit, 44100 hz (Studio Quality) brought back audio without a reboot. I had tried previous posters' values as well with no change. I haven't tried any other values once I got it working.

I was able to resolve this for myself. Minecraft is version 1.20.50 (latest as of this posting). Changing the Speakers "Default Format" to 32 bit, 44100 hz (Studio Quality) brought back audio without a reboot. I had tried previous posters' values as well with no change. I haven't tried any other values once I got it working.

Ive been having this issue for over 6 months and still cant find a fix. If I do the simple change audio source and then swap back it only restores other audio like a youtube video or discord call, the game still has no audio.
I found no problems with the headphone quality trying to change or the headphone properties program crashing like other people have said.
I did try to change the quality to a lower one and i just get a static noise through my headphones until i close minecraft then it stops.

Has anyone found a solultion to this issue. All drives are up to date its been 2 months since the last post on here just want to know if there is any fixes or upadtes on the issue.

Ive been having this issue for over 6 months and still cant find a fix. If I do the simple change audio source and then swap back it only restores other audio like a youtube video or discord call, the game still has no audio.
I found no problems with the headphone quality trying to change or the headphone properties program crashing like other people have said.
I did try to change the quality to a lower one and i just get a static noise through my headphones until i close minecraft then it stops.

Has anyone found a solultion to this issue. All drives are up to date its been 2 months since the last post on here just want to know if there is any fixes or upadtes on the issue.

What I do to solve this which isn't a permanent fix is to change the sound quality once your in game, and then back to the original. Sometimes Minecraft doesn't have audio but everything else does, to fix that do it again until it works. Do this every time you open the game

Do this after the game opens and your on the menu.

What I do to solve this which isn't a permanent fix is to change the sound quality once your in game, and then back to the original. Sometimes Minecraft doesn't have audio but everything else does, to fix that do it again until it works. Do this every time you open the game

Do this after the game opens and your on the menu.

Can partly confirm what Jason Johns said. "Only" 16/24 bit 192kHz work, but it's not constant, I once got audio at 24 bit 96 kHz.

Also worth mentioning that all pc audio+video hangs for maybe 5 seconds every time MC hits 40% loading or is closed, with the exception of 24 bit 192 kHz that is bit more finicky and sometimes when load passes 40%, the background video and game fps will stutter further ~20 seconds before sound is resumed and things start to run smoothly.

Can partly confirm what Jason Johns said. "Only" 16/24 bit 192kHz work, but it's not constant, I once got audio at 24 bit 96 kHz.

Also worth mentioning that all pc audio+video hangs for maybe 5 seconds every time MC hits 40% loading or is closed, with the exception of 24 bit 192 kHz that is bit more finicky and sometimes when load passes 40%, the background video and game fps will stutter further ~20 seconds before sound is resumed and things start to run smoothly.

Some time I can get sound to work if I continually test a sound while starting the Game.  running on windows 10. 

Some time I can get sound to work if I continually test a sound while starting the Game.  running on windows 10. 

Is this still an issue for anyone after updating to 1.20.70/71? I think it may be fixed by the fix for MCPE-175550.

Yep still have this issue although a very specific fix works for me, playing any youtube video specifically on opera gx before starting the game seems to fix it for me then I can safely close opera gx and play like normal with sound on mc and discord etc. (running on windows 10 btw)

Yep still have this issue although a very specific fix works for me, playing any youtube video specifically on opera gx before starting the game seems to fix it for me then I can safely close opera gx and play like normal with sound on mc and discord etc. (running on windows 10 btw)

1.20.71 is still problematic for me.

1.20.71 is still problematic for me.

After updating to Realtek Universal Audio Driver v6.3.9600.2379 (released 2024-03-28 by my board manufacturer, MSI), the issue has vanished. I was able to play media from multiple sources and start the game up at the same time without any issues.

I do not know how this driver version translates to other board manufacturers but I'm hoping some other MSI users can confirm if Realtek driver v6.3.9600.2379 resolves their issue.

Side notes: My game does still hang on load for a few seconds at 40%, even after MCPE-175550 was released, but it moves on after a short moment. Minecraft v1.20.70-1.20.73(current) were all problematic before the driver update, in response to the latest posts here. My audio settings have remained default and unchanged.

Edition    Windows 10 Pro
Version    22H2
Installed on    ‎4/‎15/‎2022
OS build    19045.4291
Experience    Windows Feature Experience Pack 1000.19056.1000.0

Board   MSI MAG X570S TOMAHAWK MAX WIFI

Audio Format   48000Hz 24Bits

After updating to Realtek Universal Audio Driver v6.3.9600.2379 (released 2024-03-28 by my board manufacturer, MSI), the issue has vanished. I was able to play media from multiple sources and start the game up at the same time without any issues.

I do not know how this driver version translates to other board manufacturers but I'm hoping some other MSI users can confirm if Realtek driver v6.3.9600.2379 resolves their issue.

Side notes: My game does still hang on load for a few seconds at 40%, even after MCPE-175550 was released, but it moves on after a short moment. Minecraft v1.20.70-1.20.73(current) were all problematic before the driver update, in response to the latest posts here. My audio settings have remained default and unchanged.

Edition    Windows 10 Pro
Version    22H2
Installed on    ‎4/‎15/‎2022
OS build    19045.4291
Experience    Windows Feature Experience Pack 1000.19056.1000.0

Board   MSI MAG X570S TOMAHAWK MAX WIFI

Audio Format   48000Hz 24Bits

I'm using Logitech driver for my headphones. Minecraft Bedrock is just silent, and when starting the game, Discord also become silent. I have to switch between windows audio outputs to fix Minecraft sounds and reselect my audio output on discord to make it sound again, but the Discord sound will go silent again randomly.

I'm using Logitech driver for my headphones. Minecraft Bedrock is just silent, and when starting the game, Discord also become silent. I have to switch between windows audio outputs to fix Minecraft sounds and reselect my audio output on discord to make it sound again, but the Discord sound will go silent again randomly.

Same issue for me. Youtube also breaks when the loading reaches 40%. It goes silent and when I pause and unpause it will continuously buffer. Nut quite sure what to do. 

Same issue for me. Youtube also breaks when the loading reaches 40%. It goes silent and when I pause and unpause it will continuously buffer. Nut quite sure what to do. 

For me it didn't happen until 1.20.70, but it started happening on 1.20.80.

For me it didn't happen until 1.20.70, but it started happening on 1.20.80.

this issue only happens to me when I have "Windows Sonic for Headphones" Enabled

this issue only happens to me when I have "Windows Sonic for Headphones" Enabled

I'm having this same issue - no matter what I do I can't get sound to work consistently.  If I launch Minecraft enough times eventually it will sometimes work.  When I launch Minecraft it mutes the sound on Discord and the game is silent. I'm on Windows 11 and using Logitech G935 headphones and a Z590 Aorus Master motherboard.  I updated Realtek drivers, tried changing sound quality and even reinstalling Minecraft entirely and still no luck.  Please fix this soon!! Minecraft without sound sucks. 

I'm having this same issue - no matter what I do I can't get sound to work consistently.  If I launch Minecraft enough times eventually it will sometimes work.  When I launch Minecraft it mutes the sound on Discord and the game is silent. I'm on Windows 11 and using Logitech G935 headphones and a Z590 Aorus Master motherboard.  I updated Realtek drivers, tried changing sound quality and even reinstalling Minecraft entirely and still no luck.  Please fix this soon!! Minecraft without sound sucks. 

I found a solution.

Go to the searchbar on the bottom and search services and click on the app.

Then scroll all the way down to windows audio, right click and select restart.

This should fix the problem but it's not a permanent solution so the issue will come back the next time you boot up minecraft.

I’ve had this issue for several months too. MSI Z790 Tomahawk Wi-Fi, Intel 13th gen, 11 Home, realtek audio. Definitely appears to be some problem with MSI boards and Realtek and MC.

How has this game breaking - actually scratch that… OPERATING SYSTEM BREAKING bug seriously not been fixed after NINE MONTHS?

I’ve had this issue for several months too. MSI Z790 Tomahawk Wi-Fi, Intel 13th gen, 11 Home, realtek audio. Definitely appears to be some problem with MSI boards and Realtek and MC.

How has this game breaking - actually scratch that… OPERATING SYSTEM BREAKING bug seriously not been fixed after NINE MONTHS?

Can I just add, even in 1.21 this issue is still a huge problem, I have 3 seperate computers and all of them only have an issue with bedrock edition minecraft

PC #1, ASUS W790E SAGE running Win11, the system audio gets dangerously loud on game launch, audio can be reset by switching outputs back and fourth

PC #2, ASUS B650E-I Strix running Win11, entire system audio disappears on game launch, unable to reset

PC #3 MSI Z590 Godlike running Win 10, entire system audio disappears on game launch, unable to reset

All of these motherboards have realtek based audio and when PC #1 was using a Creative X3 DAC for sound output, this issue was not present, but removing it and using the onboard sound again, it breaks but instead of having no sound at all, it just makes everything EXTREMELY loud instead

Can I just add, even in 1.21 this issue is still a huge problem, I have 3 seperate computers and all of them only have an issue with bedrock edition minecraft

PC #1, ASUS W790E SAGE running Win11, the system audio gets dangerously loud on game launch, audio can be reset by switching outputs back and fourth

PC #2, ASUS B650E-I Strix running Win11, entire system audio disappears on game launch, unable to reset

PC #3 MSI Z590 Godlike running Win 10, entire system audio disappears on game launch, unable to reset

All of these motherboards have realtek based audio and when PC #1 was using a Creative X3 DAC for sound output, this issue was not present, but removing it and using the onboard sound again, it breaks but instead of having no sound at all, it just makes everything EXTREMELY loud instead

I've been reading comments and it looks like mainly realtek audio is being affected.

This solution worked for me: After the sound stops working open the Realtek Audio Console (just do a search for it from the task bar). Under Default Format make a note of the current sample rate selection. Change it to something else and then change it back again. Sound comes back.

This solution worked for me: After the sound stops working open the Realtek Audio Console (just do a search for it from the task bar). Under Default Format make a note of the current sample rate selection. Change it to something else and then change it back again. Sound comes back.

That isn’t a solution though. It’s a workaround. We’re getting close to a year now. HOW IS THIS STILL NOT FIXED?

That isn’t a solution though. It’s a workaround. We’re getting close to a year now. HOW IS THIS STILL NOT FIXED?

The fact that this hasn't been fixed yet is abominable.

The fact that this hasn't been fixed yet is abominable.

It's somewhat worse with the new release.  Even after implementing the work around, when loading hits about 40%, if I have a video playing, I get a loud squelching noise for a second, everything freezes, then 99% of the time, it continues on. Occasionally, my drivers crash and I have to reboot before videos or sound will work again.  I still have to use the lower quality sound setting though.

It's somewhat worse with the new release.  Even after implementing the work around, when loading hits about 40%, if I have a video playing, I get a loud squelching noise for a second, everything freezes, then 99% of the time, it continues on. Occasionally, my drivers crash and I have to reboot before videos or sound will work again.  I still have to use the lower quality sound setting though.

I originally posted a few months back to play a YouTube video before loading Minecraft, but since the new update, it has started freezing again at 41%.

I have tried all sound quality settings in Settings, and the only one which works is the 16 bit 44100 Hz (CD Quality).

I can't believe after all these months this issue has still not been resolved on Realtek sound.

As a temporary solution is it possible to create a task in scheduler to use a custom desktop icon. When double clicked the sound is changed to 16 bit and minecraft is loaded.

I use routines on Samsung android to create various routines, but is this possible on Windows 11?

I originally posted a few months back to play a YouTube video before loading Minecraft, but since the new update, it has started freezing again at 41%.

I have tried all sound quality settings in Settings, and the only one which works is the 16 bit 44100 Hz (CD Quality).

I can't believe after all these months this issue has still not been resolved on Realtek sound.

As a temporary solution is it possible to create a task in scheduler to use a custom desktop icon. When double clicked the sound is changed to 16 bit and minecraft is loaded.

I use routines on Samsung android to create various routines, but is this possible on Windows 11?

I tried to set my sound to 16 bit as indicated in the pinned comment but was met with the same problem as with 24 bit. I either have to play the game with no sound system on my computer working or simply not open this version of the game at all. Sometimes this issue even makes my microphone stop functioning. I stop loading at 41% (or 35% if I attempt to reopen the game without fixing the audio first). The only time I can load in is if my computer doesn't think I have an audio system at all.

I tried to set my sound to 16 bit as indicated in the pinned comment but was met with the same problem as with 24 bit. I either have to play the game with no sound system on my computer working or simply not open this version of the game at all. Sometimes this issue even makes my microphone stop functioning. I stop loading at 41% (or 35% if I attempt to reopen the game without fixing the audio first). The only time I can load in is if my computer doesn't think I have an audio system at all.

I was able to fix it by changing the speaker setting to 16-bit 44100 Hz, but the bug is not fixed yet because it reappears when I change the setting back to 16-bit 48000.

I was able to fix it by changing the speaker setting to 16-bit 44100 Hz, but the bug is not fixed yet because it reappears when I change the setting back to 16-bit 48000.

I have had the exact same bug for at least when the bedrock MCC thing was happening, probably longer. everything is up to date, and my entire pc audio just stops when i load into bedrock. i can fix this by changing to a different audio device, but i shouldn't need to in the first place!

I have had the exact same bug for at least when the bedrock MCC thing was happening, probably longer. everything is up to date, and my entire pc audio just stops when i load into bedrock. i can fix this by changing to a different audio device, but i shouldn't need to in the first place!

Recently, since I have a 13th gen Intel processor, I thoroughly ran all updates from my motherboard manufacturer in order to negate the Intel Degration bug. This included a BIOS update and a Realtek Firmware update. I did not test before I ran the updates, but after performing a BIOS update, Chipset Update, Realtek Audio Firmware Update, and Realtek Audio Driver update, I can confirm that the bug is fixed and the audio no longer cuts out or requires me to change any audio settings. I would implore anyone still experiencing this to search for their motherboard model and go to the manufacturer's website and update every single component available, including BIOS. Windows Update will not always have the latest versions available that are on your board manufacturer's site.

Recently, since I have a 13th gen Intel processor, I thoroughly ran all updates from my motherboard manufacturer in order to negate the Intel Degration bug. This included a BIOS update and a Realtek Firmware update. I did not test before I ran the updates, but after performing a BIOS update, Chipset Update, Realtek Audio Firmware Update, and Realtek Audio Driver update, I can confirm that the bug is fixed and the audio no longer cuts out or requires me to change any audio settings. I would implore anyone still experiencing this to search for their motherboard model and go to the manufacturer's website and update every single component available, including BIOS. Windows Update will not always have the latest versions available that are on your board manufacturer's site.

I haven't seen anyone else post this, but I've found a workaround that is super easy: Before you open Minecraft, open Windows Settings > System > Sound and then change your output to something else. On my list of sound output devices, I have my monitor (which does not play sound) my microphone (also no sound) my AirPods, and my actual speakers... I just select the monitor as the output temporarily and launch Minecraft. Once I'm signed in and my skin loads, I Alt+Tab back to the settings and switch back to my speakers for a completely normal gaming experience until the next time I have to launch the game.

I haven't seen anyone else post this, but I've found a workaround that is super easy: Before you open Minecraft, open Windows Settings > System > Sound and then change your output to something else. On my list of sound output devices, I have my monitor (which does not play sound) my microphone (also no sound) my AirPods, and my actual speakers... I just select the monitor as the output temporarily and launch Minecraft. Once I'm signed in and my skin loads, I Alt+Tab back to the settings and switch back to my speakers for a completely normal gaming experience until the next time I have to launch the game.

Roughly two weeks ago MSI released a new Realtek USB audio driver for their motherboards and after updating it and changing my audio format settings back to 48KHz 32-bit Minecraft Preview 1.21.60-21 is now working for me with that audio format. Keeping my fingers crossed that this continues to be the case!

I can confirm that lowering sound quality from 48000 (the default) allows Minecraft to load.
Not an obvious thing to do at all, including for Mojang support, with whom I have been in contact for days now.

I can confirm that lowering sound quality from 48000 (the default) allows Minecraft to load.
Not an obvious thing to do at all, including for Mojang support, with whom I have been in contact for days now.

Had this problem, started windows media player going in the background. Yep, at 40% sound shut off. Went back and song was still playing, but no sound. After a little while sound started back up. Went back into Minecraft, which had to reload, but it reloaded with sound.

The workaround might be minimizing Minecraft then getting it to reload. Might be needed each time Minecraft is started. A sound source might be needed to tell when ready.

Worked a second time after closing out Minecraft and starting it all the way back up again. Replicated.

One and a half years have passed and it’s STILL NOT FIXED???

If you open Minecraft Bedrock Preview WHILE bedrock is open, it should start loading. then you can close preview and troubleshoot your audio fix it. the issues will still repeat every single time you play the game but this is at least a workaround.

It seems Mojang has decided not to fix this, so this is probably the intended behavior. It's a bug that only affects certain people, so it will never be fixed.

This issue should be fixed in the upcoming 1.21.80 update. This is from the 1.21.80.20 Preview changelog:

Fixed an issue where all sound in Windows stops working after 40-41% loading (MCPE-175138)

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