mojira.dev
MCPE-179418

Can't run Preview

I installed the preview from Xbox App and I tried via the launcher and when I ran the game, it came up with a Windows Pop-up about me not having the license for it on the account. Please fix this. Thanks.

ย 

By the way, it must be to do with the fact that the preview is trying to check for a license that doesn't even exist. We're not actually ever given a license when we buy the game because the game is intended to allow multiple free accounts if one of them owns the game. So, something went wrong in the code but I'm not sure what.

ย 

Attachments

Comments 5

Are you able to run the release version from the same launcher installation?
Where do you see that you should be able to run the Preview without a license/account?

This report has been temporarily resolved as Awaiting Response. It will automatically reopen when you comment with new information. Please provide all requested information. Reports that do not contain enough information may be closed as Incomplete.

Many players find this Bug Report Creation Form useful for filling in all helpful information.

Well, I can't run the preview from anywhere, not even from the launcher, not even from the store, not even from the xbox app, and not even directly. I can run the most recent full release just fine, but I can't run the Preview at all, for some reason

im sorry to burst your bubble but I just tried those guides, it's clearly not a Microsoft Store issue because those guides did nothing, and again other apps work fine, including the main release

Hi!

This is a Microsoft Store issue as other games had the the same error for other users.
Please contact Microsoft Support for help.

Closing as Invalid.

Quick Links:

๐Ÿ““ย Issue Guidelinesย โ€“ ๐Ÿ’ฌย Mojang Supportย โ€“ ๐Ÿ“งย Suggestionsย โ€“ ๐Ÿ“–ย Minecraft Wiki

Lexiosity

(Unassigned)

Unconfirmed

Windows

Windows 10

1.20.80.21 Preview

Retrieved