Some problem like control reset has been around for so long and getting more annoying. Since 1.20.81 update, d-pad bontrol buttons position were changed. Some player can't easily get adapt with it and had to customize to be like old one. This kind of bug really bother our experience.
Please, give attention to d-pad controls since some/most of player still prefered d-pad over joystick control. D-pad control got so many disadvantages, like no action buttons and we can't start sprinting mid-air unlike joystick control.
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We're tracking this issue in MCPE-178820, so this ticket is being resolved and linked as a duplicate.
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Duplicate of MCPE-178820