mojira.dev
MCPE-182544

New purchases failing to download and install

The Marketplace will not download or install any new purchases, or update existing purchases. It freezes on the download phase at 0% every time. Some of these purchases I've had for over 4 weeks now. I've tried both shutting off/exiting the app, as well as ending the task in Task Manager. Neither solution seems to work.

Linked issues

Comments 2

Thank you for your report!
We're tracking this issue in MCPE-177684, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Thank you for your report!
We're tracking this issue in MCPE-177684, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

mcpemaster29464

(Unassigned)

Unconfirmed

Windows

Microsoft Windows 11 Build 22631

1.20.81 Hotfix

Retrieved