A large majority of the texture packs/mash-up packs I purchased from Minecraft themselves (The ones that were on the legacy Xbox One version), do not work. Out of the five texture packs I purchased from you, only two (The Minecraft Classic Texture Pack and Halloween Mash-Up pack) actually work, and the rest I have (The City Texture Pack, Fantasy Texture Pack, and Festive 2016 Mash-Up pack) don't even function at all. I recommend fixing these, because until you do, it's gonna feel like I completely wasted my money on something that doesn't work.
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Comments 10
What exactly do you mean by "not work"?
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I mean "Not work" as in, whenever I try enabling the texture packs they always give me an error message saying they failed to load, no matter how many times I try again, it always just says "Pack failed to load". This is especially annoying for the Festive 2016 mash-up, as I wanna re-live 2016 memories, but both the textures and the world that comes with it always fails to load.
I mean "Not work" as in, whenever I try enabling the texture packs they always give me an error message saying they failed to load, no matter how many times I try again, it always just says "Pack failed to load". This is especially annoying for the Festive 2016 mash-up, as I wanna re-live 2016 memories, but both the textures and the world that comes with it always fails to load.
MCPE-180918 describes your issue.
MCPE-180918 describes your issue.
Thank you. With this new knowledge in mind, I now know exactly why my packs aren't working. Because I didn't buy them on the legacy Xbox One version, and also why the Halloween Mash-Up is working perfectly fine, because I did buy that one on the legacy version. I'll buy the packs that aren't working again on the legacy version and update you if it makes a difference.
Thank you. With this new knowledge in mind, I now know exactly why my packs aren't working. Because I didn't buy them on the legacy Xbox One version, and also why the Halloween Mash-Up is working perfectly fine, because I did buy that one on the legacy version. I'll buy the packs that aren't working again on the legacy version and update you if it makes a difference.
What exactly do you mean by "not work"?
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki