Last night, I updated minecraft on my switch. After the update, I tried to login, however, the error message ‘There was a problem loading Natural Texture Pack’ appeared. I have tried to delete/ uninstall and then reinstall the texture pack, restart my switch/ minecraft, but I cannot use the natural texture pack. I downloaded the city texture pack and this works just fine along with the OG minecraft texture. My world has been created using the natural texture pack and it just looks awful in any other texture pack! I’m hoping it’s just a bug and can get sorted soon! Please let me know if anyone else is having similar issues.
Additional information from @unknown:
This issue affects:
Plastic Texture Pack
Cartoon Texture Pack
Candy Texture Pack
Fantasy Texture Pack
City Texture Pack
Natural Texture Pack
Note that these are all Minecraft-branded texture packs that were developed for Mojang Studios by 4J Studios. There are two other texture packs that fit this description (Steampunk Texture Pack and Pattern Texture Pack) which we have not been informed have this problem.
Additional information from @unknown:
This appears to be an issue with the licenses granted when these packs were purchased. When we look at Marketplace > My Content on the platform we purchased them on, these packs (once downloaded) are labeled "Owned (P)" instead of just "Owned", and on other platforms they are offered for purchase (not owned), which suggests the "(P)" indicates a platform restricted license. If a pack is then re-bought on a different platform, all platforms will change to show "Owned" and these can then be activated in a world's Resource Packs list on the original (or any other) platform - that is, this issue error goes away.
It's been a long time since I purchased these packs, but I don't remember ever being told I would only be allowed to use them on a particular platform. In any case, I bought them on Windows (it was my only platform until recently) and I shouldn't be getting an error trying to use them on Windows - that is the bug. But I feel like I shouldn't have to buy them again for another platform, and if these license restrictions were lifted this problem would presumably just go away, so maybe Mojang will consider that.
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I have this exact issue as well.
I have this exact issue as well.
Having the same problem on my iPad, the City Texture Pack won’t load on any of my worlds except for the main screen. And it was working just fine yesterday 😞
Having the same problem on my iPad, the City Texture Pack won’t load on any of my worlds except for the main screen. And it was working just fine yesterday 😞
I have this issue with the PC version. I use Natural and City and they both get the message shown above. Also, it appears that if the system level is using, e.g. City but the world level is not, this message will still appear and the world load will fail.
Having the exact issue on switch.
Having the exact issue on switch.
The issue occured on my switch, too. But it extends even further. I've tried to create a new world, since i'm completely unable to acess my old worlds, even when all texture packs are disabled.
It won't work. Tha same error appears, even when trying to create a new world with vanilla textures as 'there was a problem loading natural texture pack'. I don't understand why, cause natural texture pack is visibly not enabled.
EDIT: The solution mentioned by Mountainlover does not work for me.
EDIT2: As of 7th may, Minecraft is not loading any of my worlds at all. Not even with the default textures. The same error appears even with the original Minecraft textures.
EDIT3:
Thinking to celebrate minecrafts birthday and looking at the 15 year journey World. But nope, even the template is not loading at all. There is a problem loading pack one of your packs. Even with no additional packs installed the game won't let me start a new world or load anything.
I have this issue on my Switch as well.
I have discovered that if I go into settings —> storage and delete the Natural Textures, and then back to Global Resources and activate the Natural Textures pack again so that it prompts me to Download it again, then I am able to go play any of my worlds and it works.
However, I need to do this EVERY time I start playing. Certainly annoying and I hope this gets resolved quickly.
I have this issue on my Switch as well.
I have discovered that if I go into settings —> storage and delete the Natural Textures, and then back to Global Resources and activate the Natural Textures pack again so that it prompts me to Download it again, then I am able to go play any of my worlds and it works.
However, I need to do this EVERY time I start playing. Certainly annoying and I hope this gets resolved quickly.
Same exact problem using the City Texture Pack.
Same exact problem using the City Texture Pack.
I have the same issue after Minecraft update.
I have the same issue after Minecraft update.
I am having the same issue using an iPad (lots of storage space still). Since the recent update none of my texture packs or add-ons work. When trying to open an existing world or new world the message "Error! There was a problem loading pack one of your packs."
I am having the same issue using an iPad (lots of storage space still). Since the recent update none of my texture packs or add-ons work. When trying to open an existing world or new world the message "Error! There was a problem loading pack one of your packs."
Updated Minecraft to 1.20.81. Restarted device, which is running iOS 17.4.1. Issue loading packs remains.
Updated Minecraft to 1.20.81. Restarted device, which is running iOS 17.4.1. Issue loading packs remains.
Literally all of my other packs work. and of course the only other one my base looks somewhat decent is a mario texture pack. Please fix this Mojang.
Literally all of my other packs work. and of course the only other one my base looks somewhat decent is a mario texture pack. Please fix this Mojang.
Still not working.😞 I did try mountain lover’s suggestion, however this didn’t work for me sadly😞 I can’t play any of my worlds at all now - even with the original texture pack.
Still not working.😞 I did try mountain lover’s suggestion, however this didn’t work for me sadly😞 I can’t play any of my worlds at all now - even with the original texture pack.
Still not working!!! Evidently there's a problem for many users. Hoping it can ve solved soon, please!!
Still not working!!! Evidently there's a problem for many users. Hoping it can ve solved soon, please!!
Yup. My 5 year old with ADHD and ASD has had several meltdowns because of this (which led to a little meltdown myself if I'm honest lol). I've been trying to fix for hours when I finally came across this ticket.
Yup. My 5 year old with ADHD and ASD has had several meltdowns because of this (which led to a little meltdown myself if I'm honest lol). I've been trying to fix for hours when I finally came across this ticket.
I've had this problem too. I'm pretty frustrated as this wasn't a free game. In the three years I've been playing there seems to always be a big bug every year. 😭
This has been going on since April and its no small inconvenience. If there's an issue with the pack the game will not play!
Please Mojang, fix it soon!
Thank you.
I've had this problem too. I'm pretty frustrated as this wasn't a free game. In the three years I've been playing there seems to always be a big bug every year. 😭
This has been going on since April and its no small inconvenience. If there's an issue with the pack the game will not play!
Please Mojang, fix it soon!
Thank you.
I experienced the same error. I've reinstalled minecraft, the natural texture pack, tried Purebdcraft pack, still cannot get into Minecraft. No crafting happening. Lots of sadness.
I experienced the same error. I've reinstalled minecraft, the natural texture pack, tried Purebdcraft pack, still cannot get into Minecraft. No crafting happening. Lots of sadness.
I have the same issue. Was it an update recently that caused this? It’s pretty annoying. I have such a large world created can’t worth losing in City Texture Pack.
I have the same issue. Was it an update recently that caused this? It’s pretty annoying. I have such a large world created can’t worth losing in City Texture Pack.
Mine has been doing this to no matter what I do. This has been going on for about a week now on my end.
Mine has been doing this to no matter what I do. This has been going on for about a week now on my end.
The 1.21 Update did not fix the issue on Nintendo switch.
the natural texture pack still does not work on the Nintendo Switch
the natural texture pack still does not work on the Nintendo Switch
The update didn't fix the problem on the switch version..
The update didn't fix the problem on the switch version..
Mine is also still not working on switch (newest update)😞
Mine is also still not working on switch (newest update)😞
Reopened as it has been reported that this still occurs on Switch with the Natural Texture Pack, and I can confirm that it still occurs on Windows with the Fantasy, City, and Natural texture packs.
Edit: I noticed a dialog box being displayed just before the dialog box that says "There was a problem". It gets overwritten so quickly I couldn't read it, so I did a recording and looked frame by frame. The first dialog box says "Checking download", "This may take a few moments".
I tried going into Settings > Storage to use Clear Marketplace Cache and delete the Natural and Fantasy texture packs. I was going to delete the City Texture Pack as well, but I couldn't find it. Then I exited and noticed that the black and pink "missing texture file" icon was showing on the Global Resources button. I opened Global Resources and expanded the My Packs list and discovered that after a certain point, all the packs had the missing texture icon (see image below). So it appears that when lists of resource packs are being changed, something is breaking the links between them.
[media]
For me, it only affects resource packs that are included on Nintendo Switch, but not purchased on my Microsoft Account. To check if the content was affected, Go to Marketplace, then head to My Contents, and download some if the content was not downloaded, if there's "(P)" after "Owned" on it, it is most likely to be affected by this bug.
There is an issue someone was having and the cause of another issue from them can be found here.
Also I think it relates to MCPE-61368 as both are results of the game treating these contents incorrectly.
For working around on Nintendo Switch, I can still activate the affected resource pack as a global resource pack (specifically Natural Texture Pack), even after a game reboot, but cannot activate that pack on a world even with a redownload. And mine in "My Contents" is "Owned (P)"
Edit: Can reproduce another symptom which I cannot enter the world with affected resource / texture pack activated as global resource pack without deleting and re-downloading, and workaround from @unknown works for me, but after deleting the affected resource pack, I had to go back to Marketplace for the re-download, as mentioned by @unknown.
Edit 1: Edited the whole comment so it is clearer. Additional context based of next comment from me is that I have a skin pack that is specifically owned on iOS, on My Contents, that skin pack is labelled with "Owned (P)" instead of just "Owned", for more about that label, please take a look at the description of the issue added by @unknown.
Yes, I've been experimenting and am able to get them to work in Global Resources, though not consistently. It seems to depend on whether I've tried to activate them in the world Resource Packs first.
I think if you remove all the packs from your world, restart Minecraft, and add the pack you want to Global Resources, it will probably work.
I'm not sure what the difference between "Owned" and "Owned (P)" is, but it has nothing to do with the Switch or not purchased on the Microsoft Account. I also have the Owned (P) on them, and I bought them for Windows on my MS account. I agree, however, that the packs in question all have this in common, but I think that might just be a coincidence.
@unknown For the issue on Windows that the packs are not working, I've just purchased one of the affected texture pack, City Texture Pack, and that works with no problem, and for me, it is "Owned", and not "Owned (P)" on My Contents in Marketplace.
The fact is I don't even know what the "Owned (P)" stand for, I only see that on Nintendo Switch and iOS, so multiple platforms, but functionally, with that, the content usually won't be synced on a player's Microsoft Account, and that seemed to be a culprit.
Were there "Owned (P)" on affected resource packs when you headed to My Contents in Marketplace? for my interest.
Answer from @unknown: Yes, My Contents in Marketplace shows "Owned (P)" for these (and only these) packs.
@unknown, So could the affected resource / texture packs be downloaded on another platform (like mobile) without spending any additional Minecoins? For me, it's a no.
Answer from @unknown:
You're onto something here. No, the 3 packs I have that were marked "Owned (P)" were not owned on Android. As an experiment, I bought the Fantasy Texture Pack again on Android and it shows just "Owned" there. And after that I restarted Minecraft on Windows and checked the Marketplace, and Fantasy there no longer has the (P) either. To top it off, I can now activate Fantasy Texture Pack on my world without any problem. So apparently the problem has to do with the licenses granted when the packs marked with (P) were purchased.
I will update the problem description with the relevant information. Thanks for your help!
The pinned solution from mountainlover does, again, not work for me.
If I delete Natural textures, there is no option back in global resources to aktivate it, and no promt to download it again
Edit: I know, that i don't have to pay for it again, but downloading it again as suggested by Mountainlover does not work. The Bug continues to show.
@unknown: When you delete a title under Settings > Storage, you have to go back and find it in the Marketplace again. It should be marked "Download" in the list, and when you open the title's page it should have a "Download" button. You don't need to pay for it again.
Still happening for me on Nintendo Switch. All of the above suggestions.. Uninstall, reinstall, turn it off, activate it again, etc.. None of those fix the problem. 2 or 3 months ago there was an option in Marketplace to download an update for it and that still didn't fix anything.
[media]Still happening for me on Nintendo Switch. All of the above suggestions.. Uninstall, reinstall, turn it off, activate it again, etc.. None of those fix the problem. 2 or 3 months ago there was an option in Marketplace to download an update for it and that still didn't fix anything.
[media]On iOS today I just updated to 1.21.2 and the texture pack still not working. This is frustrating my entire world is created by the City Texture Pack and cant access it.
On iOS today I just updated to 1.21.2 and the texture pack still not working. This is frustrating my entire world is created by the City Texture Pack and cant access it.
I'm experiencing this same issue with the natural texture pack on my switch. I noticed it a couple wks ago and disregarded it, but have noticed the issue is continuing to occur. I've went into the system storage on the game and deleted and reinstalled it (as I saw that was listed as a possible solution on some of the comments here and on some other random search for answers to this issue). After deleting the texture pack and reinstalling it still isn't working.
It will load up under global resources and show it as activated but once I try ro create a new world or log into one I already had it activated for it pops up with that error about there being some problem.
My son (11y) is also experiencing this issue. He downloaded the pack after seeing how much better it made everything look and now we're both upset by it not working.
I'm experiencing this same issue with the natural texture pack on my switch. I noticed it a couple wks ago and disregarded it, but have noticed the issue is continuing to occur. I've went into the system storage on the game and deleted and reinstalled it (as I saw that was listed as a possible solution on some of the comments here and on some other random search for answers to this issue). After deleting the texture pack and reinstalling it still isn't working.
It will load up under global resources and show it as activated but once I try ro create a new world or log into one I already had it activated for it pops up with that error about there being some problem.
My son (11y) is also experiencing this issue. He downloaded the pack after seeing how much better it made everything look and now we're both upset by it not working.
@unknown: This issue does not block access to worlds. You should be able to load the world if you deactivate the pack in Global Resources and/or the world's Resource Packs.
Note that using Settings > Storage to delete a pack doesn't remove it from the Resource Packs settings of worlds in which it is activated. That has to be done separately.
Having the same problem with Natural Texture Pack on my son's switch.
Deleting and re-downloading didn't solve it.
Having the same problem with Natural Texture Pack on my son's switch.
Deleting and re-downloading didn't solve it.
I'm playing on switch and still having this issue, can't believe it's been going on for months and still no fix.
Edit: none of the 'fixes' work at all for me.
I'm playing on switch and still having this issue, can't believe it's been going on for months and still no fix.
Edit: none of the 'fixes' work at all for me.
As a partially colour blind person, the natural texture pack helped a lot to differenciate the blocks. As an example, I'm not able to distinguish andesite from stone, unless it's colours are different.
Hello,
Minecraft on Nintendo Switch OLED still has this issue after the update to version 1.21.22. Is there any way to contact someone that ca actually make this issue a priority?
Thank you!
Regards!
Hello,
Minecraft on Nintendo Switch OLED still has this issue after the update to version 1.21.22. Is there any way to contact someone that ca actually make this issue a priority?
Thank you!
Regards!
We have notified Mojang that the fix either wasn't applied to 1.21.20 as expected or didn't fix all instances of this problem. That will cause them to recycle it into their system for reconsideration, which is all the staff here can do.
As to priority, Mojang uses a complex set of criteria to set each bug's priority and reviews it regularly. The only direct influence players (including we staff) have on priority is by upvoting the bug report (via the link in the heading) and making sure it's clear about how to reproduce the bug and how it impacts gameplay.
downloaded 1.21.30 and issue is still ongoing. or is it me?
downloaded 1.21.30 and issue is still ongoing. or is it me?
Issue still present in 1.21.30 on the Nintendo Switch OLED. 😞
Issue still present in 1.21.30 on the Nintendo Switch OLED. 😞
Thank you for your interest in keeping this bug report up to date. Release 1.21.30 is already in the list of affected versions and the platform is already set to "Multiple", which includes the Nintendo Switch, so there is nothing more to do at the moment. We appreciate your interest in keeping this bug report up to date, but please limit comments to providing new information per our Guidelines and FAQ. Thanks!
Issue still present in 1.21.43 on the Nintendo Switch
Issue still present in 1.21.43 on the Nintendo Switch
Still happening, Festive MashUp, IPhone. I have used this mashup on iPhone for a long time, now no. It has the P and I’m no longer able.
Still happening, Festive MashUp, IPhone. I have used this mashup on iPhone for a long time, now no. It has the P and I’m no longer able.
Still there at 1.21.50
Not on all switches, (I got 2 and only 1 is affected).
It might be related to the game trying to connect to the marketplace for checking on updates of the pack, when this takes too long or returns an error, the game thinks the pack is corrupted and suggests to redownload or restart the game.
I found some workaround for the time being, although it is pretty annoying to have to do this every time you have left the game / need to reload the game / world.
Step-by-Step Guide:
1) Deactivate the Texture Package in Game Settings
Open the game-specific settings for the world you’re trying to load.
Locate the resource packs or texture package settings.
Deactivate the Mojang Natural Textures package here.
2) Deactivate the Package in General Settings
Go back to the game’s main splash screen (where you see options like Play Game, Settings, and Marketplace).
Navigate to General Settings and find the Resources section.
Deactivate the Mojang Natural Textures package in this menu as well.
3) Let Resources Load
Return to the main splash screen. The game will display a message:
"Loading resources, this might take a while."
Wait for the process to complete.
4) Reactivate the Texture Package in General Settings
Go back to General Settings and re-enable the Mojang Natural Textures package.
Return to the splash screen again. You’ll see the
"Loading resources, this might take a while"
message once more.
5) Start Your Game
Return to the Play Game menu and select your world.
The world should now load without the error message.
Important Notes:
If you exit the game and encounter the error again, repeat the steps above.
Always keep the game-specific settings for the world on basic/default resources when reactivating the package in General Settings. If the package is active in both places at the same time, the game will not open.
By carefully following these steps, you should be able to resolve the error and continue enjoying your game with the natural texture package.
At least... it does with mine.
Still there at 1.21.50
Not on all switches, (I got 2 and only 1 is affected).
It might be related to the game trying to connect to the marketplace for checking on updates of the pack, when this takes too long or returns an error, the game thinks the pack is corrupted and suggests to redownload or restart the game.
I found some workaround for the time being, although it is pretty annoying to have to do this every time you have left the game / need to reload the game / world.
Step-by-Step Guide:
1) Deactivate the Texture Package in Game Settings
Open the game-specific settings for the world you’re trying to load.
Locate the resource packs or texture package settings.
Deactivate the Mojang Natural Textures package here.
2) Deactivate the Package in General Settings
Go back to the game’s main splash screen (where you see options like Play Game, Settings, and Marketplace).
Navigate to General Settings and find the Resources section.
Deactivate the Mojang Natural Textures package in this menu as well.
3) Let Resources Load
Return to the main splash screen. The game will display a message:
"Loading resources, this might take a while."
Wait for the process to complete.
4) Reactivate the Texture Package in General Settings
Go back to General Settings and re-enable the Mojang Natural Textures package.
Return to the splash screen again. You’ll see the
"Loading resources, this might take a while"
message once more.
5) Start Your Game
Return to the Play Game menu and select your world.
The world should now load without the error message.
Important Notes:
If you exit the game and encounter the error again, repeat the steps above.
Always keep the game-specific settings for the world on basic/default resources when reactivating the package in General Settings. If the package is active in both places at the same time, the game will not open.
By carefully following these steps, you should be able to resolve the error and continue enjoying your game with the natural texture package.
At least... it does with mine.
After activating the Natural texture pack in global resources, the pack does not load. Could this be a licensing issue or the installation itself?
After activating the Natural texture pack in global resources, the pack does not load. Could this be a licensing issue or the installation itself?
@unknown: The bug described in this report only affects the Minecraft-branded packs listed in the description. The Soundscape+ Add-On would not have the same kind of problem.
As a first guess, your problem looks to me like you might be low on storage. I can't tell what platform you're playing on so I might be totally wrong about that. But it wouldn't hurt to check Settings > Storage for any stuff you're not using right now and recovering some storage space that way. If that doesn't help, you might want to try asking for help at the Community Support Discord, and if that doesn't work, create a new bug report using the advice in our Mojang Bug Tracker Guidelines and FAQ. .
I am having the same issue with the fantasy texture pack on xbox
I am having the same issue with the fantasy texture pack on xbox
My son can’t open any of his existing worlds on his Switch because we get this error. We have tried uninstalling and reinstalling the pack and are not getting anywhere. we have the most current version of Nintendo switch. Hoping someone can help!
[media]Nintendo Switch OLED still has this issue 😞
I am having the same issue, what is being done to resolve it?
Same problem says “owned (p)” in the market same with a few other packs. Heard two different reason for it so far. Hoping it gets fixed👍
Platform
Nintendo Switch
Affects versions
1.21.72 Hotfix
Description: Games with texture pack(s) not loading due to trying to download the texture pack again and failing / reporting an error doing so.
This is an ongoing issue on which I posted the previous work-around(s) before the migration already, but I am astonished it is still not resolved.
Affects versions (on my switch tested) from 1.20.41 till now 1.21.72 (just updated and tested).
When Í click a previously stored game or (re)start a game:
it opens a download box to download the Natural-texture pack instead, however the texture pack is already downloaded.
Then a popup tells me the texture pack could not be downloaded and I should restart the game or re-download the texture pack.
Neither given suggestions work and I return to point 1
Simplified Work around:
Remove any texture pack in the resources of the chosen game to load (edit game settings of the world you wanted to load).
Go back to the start screen before the screen to choose a game to load (home screen)
Choose settings and navigate down to general resources and click it.
Remove any texture pack here activated in the General resources settings.
Return to the start screen (click B ) , wait for the popup telling you it is “loading (general) resources, this might take a while”
Now the standard texture (and color) home screen should be loaded with the grey buttons for play, settings and market place. Choose settings again.
Navigate to general resources again and add the desired texture pack, in my case the Minecraft Natural-texture pack, click activate
Click button B again to return to the home screen, a popup is telling you it is loading resources again, you will see the screen change according to the texture map chosen again (with a few glitches).
Without hitting any other button, now directly go to play and when the available worlds appear, directly choose the world you want to play and click A
Now the game will load directly,….. with your chosen texture pack,
or you will be prompted again with an attempt to download the texture pack and give the same error, if this is the case, go back to point 2 and try again.
If it still does not work after trying again, try it with internet switched off by erasing your Wifi connection (if you remember your password) or try to choose local network with button Y in the home screen (supposed to be for local multiplay over bluetooth network).
I sincerely hope this issue will be fixed soon because it is really annoying…and more than a year remaining unsolved, while people pay for this stuff (texture packs).
Same issue but I use the “City Texture Pack”. Won’t work on the new version. Just works on Legacy. (XB-sX)
It seems the texture pack has been updated and is now ±25MB instead of 66MB but now the package does permanently prevent the game to load by giving an error and the work around is no longer working (for me).
this really suck and I have not played the game anymore since, a shame because I intended to buy so many texture packs and upgrades but as long as this bug is not solved, (already for more than a year) I will not spend a dime extra on this game.
Especially now my work around is no longer working!!!! This is the nail in the coffin for Minekraft for me… played it since the very first version, and now with my kids on the Nintendo switch, I guess I will not be buying another Switch2 either…
Basically this bug prevents me from spending at least 1000$ on upgrades for my family, I cannot escape the idea that other people fell the same problem because the issue is still not solved after more than a year!!! unbelievable.. the loss of income for Mircosoft seems to be not a problem… there is no interest in fixing this issue..
I would advice people to do a credit card charge back for this issue when they bought stuff that does not work… The Natural texture pack was free for me but still, it is a shame this is not fixed by now.. other people were not so lucky and spent money on packs…
There is mentioned at the beginning of this thread that it has to do with licensing, this could be but I have never used or bought the pack on another platform than the Nintendo switch therefore it is different from the suggested licensing problem as mentioned in this thread. It seems Mojang / Microsoft has no hurry solving this issue. Or maybe they can’t, that would be really bad!!!
Ok I got it working again by blocking the Nintendo Switch internet access in my router by use of parental controls instead of switching off the internet on the switch…and then go through my previous work around again…. not sure how long this will work though… Mojang / Microsoft…. FIX THIS!!!!! SOOOOOOOO annoying this.
Oh by the way.. the Natural texture pack is now 68MB…. An edit button for editing ones own previous posts would be handy too…. saves the clutter in the thread…
This is STILL an issue in version 1.21.93.
I’m glad I’m not the only one. I purchased the City Texture Pack on the 360 version.. it carrier over to the Xbox One edition but doesn’t work on Minecraft. So frustrating because I simply won’t play without it. I still build on Xbox One edition which obviously doesn’t get updated anymore. It’s a joke the team can’t fix such a basic bug..
Still an issue in version 1.21.101
Is any work being done about this? Will just need to use Xbox One Edition for the City Texture Pack for the time being.