[MCPE-61368] Festive Mashup World Not Loading

I can't create the festive mashup world on my iPad. It just comes up with an error, try it for yourself. the resource pack doesn't load either. I even deleted the files in the premium_cache folder so it appears the actual files are corrupted

Linked issues

is duplicated by 27

MC-240903 I bought a world called Festive Mash Up 2016. However whenever I try to create a new world for the Festive Mash up I get an error message saying "there was a problem loading this world". Resolved

MCPE-169197 Festive mashup not functional Resolved

MCPE-165161 Console Festive Texture Pack Downloads but won't actually apply to game Resolved

MCPE-161339 Festive Mash Up won't play Resolved

MCPE-149103 Festive Mashup Pack concern Resolved

22 more links

Attachments

Comments 23

IonicEcko 2020-02-14T12:20:13Z

Also affects Windows 10 per BDS-3164

Laura Daniell 2020-09-21T20:10:39Z

Festive Mashup still doesn’t work on bedrock

Alexander Dybvik 2020-10-08T19:02:42Z

do aneyone know when it get fixed???

Christina Osborne 2020-10-14T02:21:27Z

it is still not working. keeps saying there is a problem loading this world.

Jesse Kohn 2020-10-14T05:03:38Z

@Alexander Dybvik don't ask the developers when they will fix this bug, sometimes you'll have to be patient for these to be fixed. Even the moderators don't get notified when these bugs will get fixed.

13 more comments

xXGlitchSlayerXx 2020-11-23T17:01:40Z

Affects 1.16.100

xXGlitchSlayerXx 2020-11-30T18:02:13Z

Affects 1.16.101 Hotfix

Christina Osborne 2020-12-03T16:20:21Z

This is ridiculous. We purchased this and cannot use it. It has been almost a year now and they still haven't gotten it fixed. I love this mashup and cannot play it. Need to get it fixed or refund everyone their money!

[media]

Cynthia Pierce-Garnett 2020-12-04T23:23:17Z

Still not working. I purchased this in 2016. Old worlds that used this template still work, but WITHOUT THE TEXTURE/RESOURCE PACK, but I can't create new worlds using my purchased template. This makes no sense, as you are still able to purchase this MADE BY MINECRAFT Mashup pack. Are people who are purchasing this now having the same problem? I can still access the skins. Very sad as this is THE time to play this Mashup pack. Hasn't worked in awhile. So why is it still offered in the market?

Steven Sheley 2020-12-10T02:00:34Z

So sad to buy and not be able to use😞

xXGlitchSlayerXx 2020-12-11T13:51:51Z

Affects 1.16.200

robin 2020-12-20T16:14:33Z

We are having the same issue. My 10 yr old says "I think that uh. we need to fix this problem."

Damian Cartwright 2021-03-12T20:45:40Z

Another three months and still nothing - how do I get a refund?

xXGlitchSlayerXx 2021-03-14T00:57:08Z

Affects 1.16.210

[Mojang] Mega_Spud (Jay) 2022-01-07T15:22:31Z

Thank you for your patience while we continue to look into this bug - sorry it's taking so long to get fixed. Unfortunately we cannot offer refunds here at the bug tracker. For any account or purchasing related queries please contact Minecraft Customer Support directly. (For more information about we can and can't accept here at the bug tracker, please read through the bug tracker guidelines.)

[Mojang] Mega_Spud (Jay) 2022-02-11T16:46:39Z

Is this an ongoing issue in the latest version? If so, could you please mention which devices you are using specifically?

Damian Cartwright 2022-02-12T00:16:49Z

iPad mini 4, iPhone 11, iPad Air 2, all running iOS15.1, Minecraft version 1.18.10.

All return the error "There was a problem loading this world".

Tried to test on Xbox One (MC v1.18.10) but for some reason it wants me to buy it again even though I'm signed in with the same Microsoft account.

beth011000 2022-08-25T01:00:14Z

Hasn’t worked in over a year. I’d like a refund at this point.

Znolen 2022-09-07T00:42:08Z

Agreed. I've talked to Minecraft customer support and they refuse to give a refund, so I'd like this to be fixed ASAP.

beth011000 2022-09-15T19:43:26Z

Costumor support couldn’t help me either. Is there anywhere I can go to get something done about this issue?

beth011000 2022-09-20T21:49:15Z

After a bit of hassling, I was actually able to get a refund for this pack. Full refund in minecoins.

salydes 2023-09-20T12:34:25Z

My oldest son wanted to show his little brother, who is new to Minecraft, his favourite world from when he was little. Sadly, the world wouldn't load or even apply the textures to a newly created world. Please fix this for Christmas this year! They would be so excited!

LL_Meowser 2023-12-16T18:01:58Z

I'm sorry for being late but I FOUND THE CAUSE OF THE ISSUE! its because you bought in a minecraft bundle that came with the game or you bought it from outside of the marketplace. so basically that bundle only gives it to you in that version but for some reason the game thinks you technically don't own it! unfortunately the bypass to this bug is to buy it on again on another device on the marketplace. and perhaps the reason it happened on your iPad is because you might've bought it before the marketplace came into existence as that was a direct purchase and not with mine coins.