Steps to reproduce
Load into game.
Go to Dressing Room.
Select character.
Choose Style
Choose Headwears.
Choose Axolotol hat by Tetrascape OR ANY of the Axolotol skin sets
Receive error "Sorry, we were unable to complete your purchase, Maybe check your internet connection?"
I Have tested this on two different accounts one for me and my daughter with different Operating system versions using the Minecraft for windows version.
i have tested off my network and past my firewall and through my Hotspot. Issue persists on different networks, different PC's and different accounts. Seems to be a system outage error of some kind.
Linked issues
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Comments 3
migrated
Thank you for your report!
We're tracking this issue in MCPE-183111, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in MCPE-183111, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki