Attempting to purchase marketplace items, including Character Creator items, brings up an error: "Sorry, we were unable to complete your purchase. Maybe check your internet connection?". This happens on every WiFi I have tried, including mobile data, and on every device I have tried (Windows 11, Android, OpenSUSE Linux). I have checked multiplayer settings and have suggested WiFi speed.
Of note is that the items are now sorted by price lowest-to-highest, which was not the case before and there is no way to change it.
This happens on both release and beta versions.
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Thank you for your report!
We're tracking this issue in MCPE-183111, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in MCPE-183111, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
π Bug Tracker Guidelines β π¬ Community Support β π§ Mojang Support (Technical Issues) β π§ Microsoft Support (Account Issues)
π Project Summary β βοΈ Feedback and Suggestions β π Game Wiki