My custom game skin doesn't load on the Realms server, I only activated trusted server skins and it simply doesn't load any skin there, I can only play with Steve's skin, All my friends who are playing on the server with me are also seeing this problem and are unable to play with their own skin.
Steps to Reproduce:
Put the skin in the locker room
Open the server
The skin does not load
When I enter the server with my personalized skin from the Minecraft marketplace it simply doesn't load to play, I keep playing with Steven's skin
She had to appear on the server but she doesn't appear to my friends
Notes: This is happening on Xbox and Android but I don't know about the other platforms because I don't have access, Only trusted skins are activated in my account and in the game and I don't know why my skin doesn't load
The first image is on the game's home screen and the skin is there
In the second image I'm on the server and the cover didn't load
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Arisa Bot
Thank you for your report!
We're tracking this issue in MCPE-74493, so this ticket is being resolved and linked as a duplicate.
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📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
Arisa Bot
Thank you for your report!
We're tracking this issue in MCPE-74493, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.