mojira.dev
MCPE-183873

Minecraft for Windows crashing.

When I open Minecraft for Windows (Bedrock), it becomes a red screen and then crashes.

For troubleshooting I have:

  • Updated all my drivers

  • Checked if there was any malware

  • Deleted all of the files in Microsoft.MinecraftUWP beside the AC. but still it keeps going on a red screen and crashes.

  • I also repaired and reset it in the Windows settings

  • I have reinstalled Minecraft 3 times

  • I also reset the Windows Store.

  • I updated the Xbox app and reinstalled the Xbox game service. But I still have the same issue.

  • I also created a new Windows user and downloaded Minecraft for Windows there, but I still get the same issue.

I have attached my dxdiag.

Linked issues

Attachments

Comments 8

Resolving temporarily as Awaiting Response. Is Minecraft set to use your dedicated GPU instead of the integrated Intel one? To change it on Windows 11, navigate to Settings -> System -> Display -> Graphics, then select Minecraft, press the Options button, and choose the "high performance" setting.
This ticket will reopen automatically when you reply.

Resolving temporarily as Awaiting Response. Is Minecraft set to use your dedicated GPU instead of the integrated Intel one? To change it on Windows 11, navigate to Settings -> System -> Display -> Graphics, then select Minecraft, press the Options button, and choose the "high performance" setting.
This ticket will reopen automatically when you reply.

It's already on high performance.

It's already on high performance.

Why is no body responding 😢

Why is no body responding 😢

hussainalaa1212: a bug tracker is not a support site where you can get personalized help. If we are able to reproduce your issue it will be tracked and prioritized internally by Mojang. You may find the links below helpful.

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hussainalaa1212

(Unassigned)

Community Consensus

Windows

Windows 11

1.21.1 Hotfix, 1.21.2 Hotfix

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