When I try to play online with my Nintendo Switch, I cannot connect due to a communication error.
You can only play online, use the Marketplace, or sign in to your Microsoft account.
The Nintendo Switch Online account has not expired.
Other games and users have not experienced this issue.
I do not want to delete saved data.
I have tried the following things to resolve the issue, but to no avail.
Clearing the account sign-in data
Clearing the marketplace cache
Deleting unwanted worlds
Deleting unwanted packs
That's all.
If you have any solutions, we would appreciate it if you could let us know.
Translated by DeepL
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Jarl-Penguin
Thank you for your report!
We're tracking this issue in MCPE-179799, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Jarl-Penguin
Thank you for your report!
We're tracking this issue in MCPE-179799, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki