Steps to Reproduce Issue
1 Install Minecraft Preview from the Launcher
2 Run “Latest Preview” from the drop down menu
3 Press Play
4 The loading screen loads up to 51%, hangs and then disappears
Expected result: Minecraft Preview loads
Actual result: Fails to load from Launcher
Please note, that this process corrupted a working version of Minecraft Preview on a separate Windows Account (on a Win11 PC with two separate Microsoft Accounts with two separate Minecraft Accounts). Both now fail to load from Launcher.
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Recently, I removed my account from the Win11 PC and with it the Microsoft and Minecraft accounts leaving the original account whose files got corrupted. I was still unable to load MC Preview from MC Launcher.
Since the latest versions of Bedrock Edition and Preview were released I tried to install MC Preview again using the account that was corrupted and it worked. This account has MC Bedrock and MC Preview working fine.
I then created another fresh user account for my other Microsoft and Minecraft account. I installed MC Launcher but neither install from the Launcher. See attached picture.
[media]At the bottom it says ‘idle’ and stays that way. Following the link to Microsoft Store Library for details provides no details. I’m not sure why this was moved away from MC Launcher bug as it doesn’t work from MC Launcher. Anyway, I hope this helps to resolve the problem.
This is definitely an issue with Minecraft Launcher and involves issues with accounts on more than one device. Minecraft Launcher will not install Bedrock and Preview as I have a second PC with the same Xbox account. However, Microsoft Store WILL install Bedrock but, of course, Preview is not available on Microsoft Store so it has to be done through the launcher.
For anyone who has the same problem as this, you will need to sign out of your XBox account on your second device and shut it down. Then log in to the new device and Minecraft Launcher will then allow you to install Preview. But, be careful and back up all your worlds on all your accounts on your device before doing this as this can sometimes corrupt the installation on a separate account, as it did mine, which probably needs it’s own bug report.
In short, I’ve fudged my way around this, but it still needs looking into as Preview can’t be installed/played without a lot of work-arounds.
Having investigated further this seems to be at least partly related to installation issues as the file size on the disc is just less than 80k.
Also, if relevant, it was only possible to install MC Preview at all from the Launcher by logging out of the Xbox app on a separate Win 10 PC that uses the same Minecraft account.