Dear Minecraft Support Team,
I am writing to request assistance regarding the Founder's Cape that was removed from my Minecraft Bedrock account around 2019 or 2020. I had legitimately claimed the cape through the official Minecraft Live event when it was available, and I was excited to be part of that experience.
However, at some point after that, the cape was unexpectedly removed from my account. I am confident that I obtained it through the proper channels, and I would appreciate any help you can provide in investigating this issue and restoring the cape to my profile.
Please let me know if you require any account details or proof of participation. I would be happy to provide additional information to help verify my claim.
Thank you for your time and support.
Sincerely, Sact.
Thank you for your report!
We're tracking this issue in MCPE-103568, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCPE-103568) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
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