Dungeon Hero’s Skin Pack doesn’t load

I have this skin pack that I’m not even sure where it came from but it just won’t load. Just spins. I also looked to see if I could remove it so I didn’t have to see it and couldn’t figure out a way to do that either. I’ve just been letting it sit on the screen for over five minutes now because for some reason I had to recreate my account on here so I let it try while doing so and it just does not load.